Cybersecurity and Data Protection: Ensuring safe KPO practices for Australian firms
In today’s interconnected world, Australian businesses increasingly rely on Knowledge Process Outsourcing (KPO) providers to streamline operations, enhance efficiency, and drive growth. KPO allows firms to access specialised expertise and cost-effective solutions, often involving sensitive business information, intellectual property, and customer data. However, with great benefits come equally significant risks. Cybersecurity and data protection have become paramount concerns for Australian firms partnering with KPO providers.