Balancing quality and cost: How Knowledge Process Outsourcing (KPO) can benefit Australian startups
In today’s fast-paced business world, startups must remain agile and cost-effective while maintaining high-quality standards. Knowledge Process Outsourcing (KPO) provides an effective solution, especially for Australian startups aiming to compete in global markets. KPO is an evolution of Business Process Outsourcing (BPO), shifting focus from simple tasks like customer service, to more complex knowledge-based work. This approach allows startups to access specialised skills, enhance efficiency, and save on labour costs, helping them scale rapidly.