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Expert advice on overcoming common outsourcing challenges

Why Your Business Can't Afford to Fall Behind

The $2.5 Trillion Tech Talent Race: Why Your Business Can’t Afford to Fall Behind

Cloud Computing and Computer Software Development are together worth around USD 1.25 trillion and forecast to grow to USD 2.5 trillion by 2030, which is only five years away, according to recent industry reports from Gartner and Statista. Those same sources say that as much as 70% of the development work in these industries is outsourced. Two questions jump to mind: First, why is such a high percentage of computer software development work outsourced?
Beyond Call Centers

Beyond Call Centers: How KPO Is Reshaping the Future of Global Business

The outsourcing industry has a name for this shift in emphasis from low-skilled to high-skilled roles. Lower-skilled roles are seen as more traditional, falling into a category called Business Process Outsourcing (BPO). Higher-skilled roles are seen as an emerging market, known as Knowledge Process Outsourcing (KPO). The combined value of both the BPO and KPO markets is around USD 325 billion according to Grand View Research, a credible source often quoted in the world's media.

The Real Driver of Outsourcing in Australia: Building Stronger, Smarter Businesses

Forty-eight percent of Australian SMEs are now either outsourcing work offshore or actively considering and experimenting with the concept, according to Dynamic Business, which published the results from a detailed analysis of offshore payments. Views vary as to the reason why growth in outsourcing companies in Australia is happening. On the one hand, multiple sources cite the two obvious reasons as being high wage costs (coupled with significant wage inflation) and an ongoing shortage of labour.