Next week, from January 15 to 19, Pope Francis will be in the Philippines. This is an enormous event and it will cause some disruption to all businesses operating here.The Philippines is a deeply religious country, and most of its people are Catholic. They really are deeply Catholic in a way that many foreigners would not recognize. For many Filipinos, the Pope is the actual representative of Christ here on Earth – I suppose they imagine he has an actual telephone to God, or maybe linked telepathically to Heaven as a ‘fourth leg’ to the Trinity?
By the year 2016, the Philippines’ business process outsourcing (BPO) industry will have at least 1.3 million employees. The growing need for employees in the sector will be met as the country approximately produces 450,000 graduates annually, and is among the top three IT-BPO and global in-house center (GIC) locations in the world. According to reports from the IT-BPAP, in the whole of Southeast Asia, the Philippines has the third youngest number of professionals in the world and is just behind China and India. The country is also in the running to overtake the aging populations of Japan and South Korea and its literacy rate is above 92 percent. By the year 2020, the labor force is expected to have double-digit growth.
Do you like your company’s culture? Or do you think there’s a need to make changes to it? If it’s the latter, then you should prepare yourself for an uphill battle. Companies do not form their organizational culture overnight – it is created through the years as employees and managements work together to pursue the goals of the company. Organizational cultures differ from company to company, and more often than not, a company’s culture is a reflection of the values and ethics of the founders and owners. According to human resources expert Susan M. Heathfield, company culture frequently takes after the prevailing management style. Many managers tend to hire people who have work or personal values that reflect their own, and the in many companies, the established organizational culture is reinforced by new hires.
Princess is an expert accountant who can deftly implement Philippine and Australian tax laws and procedures. She’s been with Flat Planet for a year, and she spent the last seven years working overseas as the head of the collections department of a large company. She oversaw the tax requirements of some 1,000 clients, majority of them Australian. Now she’s the senior accountant for one of Flat Planet’s clients, handling bank reconciliations and financial reporting.“A significant part of my work is ensuring that the members of my team are able to deliver everything the clients wants and needs done."
The Philippine economy continues to be supported largely by remittances from overseas Filipino workers (OFWs), and the income generated by IT-BPO companies is also a big boost. According to a report by the Philippine News Agency (PNA), remittances from overseas Filipino workers (OFWs) boost construction activities locally and keep the Philippine economy afloat. At the same time, the information technology-business process outsourcing (IT-BPO) industry will remain an important growth driver for the Philippine economy, The PNA cited a report by the United States-based think tank IHS Global Insight.
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