Flat Planet lost a client last week. Not the sort of thing you would normally write about in a blog and email out to all your other clients!
However, it got me thinking and I think there is an important lesson here for everyone considering using Filipino talent.
Flat Planet lost the account because, on the back of six months of careful monitoring and lots of spreadsheet work, it was found that the activity the workers were tasked with was just not economic.
Why is it so hard to find good programmers? This was the question posed by RevSys CEO Frank Wiles in his article “A Guide to Hiring Programmers: The High Cost of Low Quality”. He said that the simplest explanation is that when a company is able to secure a good developer, it does everything to ensure that the programmer is satisfied with what he’s getting because this is what will help ensure tenure. Wiles said that a way to ensure that a good programmer stays is to ensure that they have a good salary, flexible working conditions, good tools, interesting projects, and better perks.
Manila may have been the capital of the Philippines, but Makati City is considered as the financial heart of the country. Most of the local and multi-national companies, including business process outsourcing firms, have their headquarters here. Thousands of Filipinos and expats call it their office space. Having said that it is the center of trade and commerce of the country, doing business is one thing that Makati does best.
My name is Sid Grumo and I work as the night manager in Flat Planet. At the same time the go-to guy when it comes to the IT needs of the staff who are all primarily virtual employees. I like to think that I am an approachable person, easy to talk to, but at the time I am also able to command respect because I am committed to my work and always determined to do a good job. In Flat Planet, professionalism is always given a premium; that and initiative. I always maintain both, because I enjoy my work, I am proud of it, and I also want to serve as a good example to the staff. Working for a company like Flat Planet requires consistent professionalism and hard work, and we all work hard to ensure this.
Filipinos are among the most resilient people on the planet. They should be, because otherwise they would never be able to recover from the series of natural calamities that befall the Philippines annually with regularity.
On July 16, 2014, Typhoon Rammasun (locally known as "Glenda"), the strongest typhoon to hit the Philippines this year, made its landfall Tuesday night (July 15, 2014) in Rapu-Rapu, Albay. It affected the regions of Ilocos, Central Luzon, Calabarzon, Mimaropa, Bicol, Eastern Visayas and Metropolitan Manila with sustained winds of 140 kilometers per hour. Typhoon Glenda made its exit the following afternoon.
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Have you thought about hiring someone to keep your website up-to-date? What about your blog? These tasks can be accomplished by a highly qualified virtual employee working in a remote office in the Philippines at Flat Planet. Read more