Flat Planet lost a client last week. Not the sort of thing you would normally write about in a blog and email out to all your other clients!
However, it got me thinking and I think there is an important lesson here for everyone considering using Filipino talent.
Flat Planet lost the account because, on the back of six months of careful monitoring and lots of spreadsheet work, it was found that the activity the workers were tasked with was just not economic.
As the title itself suggests, a database architect is one who works with databases to determine their structural requirements; developing and installing solutions. WiseGeek defines a database architect as someone who creates and manages the data aspects within a database architecture. This function is a an important part of many business operations as large companies as well as small enterprises depend on databases to store and manage large volumes of data. According to WiseGeek, this is what makes a database architect a highly-skilled expert who can manage this virtual structure, keep it secure and running efficiently. The Philippines is really giving India a run for its money in the BPO industry. The Oxford Business Group in a report last October said that the Philippines continues to challenge India’s dominance when it comes to call center dominance. The former has seen tremendous growth in the last decade and now employs one million. By the end of 2014, the IT and Business Process Association of the Philippines (IBPAP) said that the target of 1.04 million will most likely be reached. More and more companies are outsourcing segments of their operations of the Philippines.The Oxford Business Group, however, pointed out that the global BPO industry is moving from pure voice services towards a “multi-channel delivery model”, and as that technological innovation has joined human resources gaps and churn rates that pose a challenge to the long-term growth prospects. “It’s all about time management.” This, according to Jamie Lacson, 26, is the key to being a good marketing assistant/executive assistant. Jamie works for one of Flat Planet’s clients, and she has been with the company since January 2014.As a marketing assistant, Jamie’s work consists mostly of handling her client’s social media accounts and doing design and layout for the client’s marketing and sales materials. She’s also in charge of organizing meetings and other schedules, ensuring that her client and all members of the marketing team get to touch base on urgent tasks and issues.“You could say that it’s a fairly easy job – but it all depends on effective time management, discipline and focus. It would be easy to be overwhelmed by different daily tasks that come up often urgent deadlines; but if you keep close track of your time and how much of it you devote to each task, work becomes easy,” she explained. The countdown to Christmas has begun, and employees in the Philippines in the business process outsourcing (BPO) industry are looking forward to getting their end-of-year bonus and begin shopping for the holidays. According to an article posted by JobStreet.com Philippines, employees in the BPO, banking and finance industries, as well as the manufacturing fields may have reason to expect shopping money at the end of the year.The job search site conducted its JobStreet.com Bonuses Report survey, and its findings reveal that the aforementioned are among those who are most capable of providing guaranteed bonuses to their employees. These industries are followed by the industries of food and beverage, real estate, and advertising/media. It was determined that these industries were revealed to provide guaranteed bonuses for four months as well as the law-mandated 13th month pay.