Flat Planet lost a client last week. Not the sort of thing you would normally write about in a blog and email out to all your other clients!
However, it got me thinking and I think there is an important lesson here for everyone considering using Filipino talent.
Flat Planet lost the account because, on the back of six months of careful monitoring and lots of spreadsheet work, it was found that the activity the workers were tasked with was just not economic.
According to Susan Solovic who wrote the article “How to hire the right virtual employee”, small businesses would do very well working with virtual employees if they follow certain guidelines when it comes to first determining the personal traits of prospective virtual employees and defining their responsibilities clearly even before hiring them. She said that small businesses should consider two general areas carefully if they want to grow their business by taking on virtual employees. Solovic said that when small business owners hire virtual employees, they should determine the potential hire’s personality and temperament and determine whether or not the candidate can function well even without direct supervision.
Hershey Barnett is a SEO Specialist who has seven years of experience under her belt. She started her career after college as a writer for one of the Philippines’ biggest media networks, and has experience working as a home-based SEO writer. By the time she joined Flat Planet, she had learned much from working with different clients based abroad, and became an expert when it came to campaigns and marketing strategies. “Mine is an exciting job; it keeps me on my toes. I have to read different websites and the articles they feature to determine how well they serve my client’s objectives. I audit websites and links, and I also review strategies,” she explained. If a link or a URL structure needs tweaking to make it more Google-friendly, she does it herself; if it requires more specific changes, she makes recommendations to the client and has programmers to amend the links.
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Have you thought about hiring someone to keep your website up-to-date? What about your blog? These tasks can be accomplished by a highly qualified virtual employee working in a remote office in the Philippines at Flat Planet. Read more