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Is There a Middle Management Skill Gap in the Philippines? [Part 1]

L1Any business process outsourcing (BPO) conference in the Philippines resolves down to a discussion on the middle management skills gap. The consensus is that there is a big hole in the workforce; there are not enough middle managers to fill the necessary positions.


How outsourcing will boost your productivity

20140721---Practical-Guide If you’re a small or medium-sized company with plans to grow, chances are you don’t have time to regularly train and engage all your employees as much as you would like to. This is often because you’re too busy addressing benefits administration and compliance issues. 


How we protect your personal data

1Flat Planet maintains its own privacy policy. As we primarily do business with Australian clients, our Privacy Policy has been prepared in accordance with the Australian Privacy Principles derived in Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth).


Work hard and live simply is Rex’s principle in life

FP blog thumbnail RexEven when the work day has ended, he still doesn’t want to leave.  Why is this? Because he loves his job and the people he works with, that’s why. Rex is a live chat support staff for one of Flat Planet’s clients and he has been with the company for a year.  He used to be retention specialist for another BPO, and he had to undergo training for his current job. All his training is now paying off. 


Is your data in the Philippines secure?

FlatPlanetDataSecurityWhen you are outsourcing, it’s normal to be concerned about data protection and security issues. In the Philippines, there are continuing steps to assure foreign investors and their business partners that their data is secure.


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