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IT Lead (On-site)

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About the role
We are seeking an experienced IT Lead to join our dynamic team at Flat Planet Philippines, Inc., in Makati City, Metro Manila. As the IT Lead, you will play a crucial role in overseeing the company’s technology infrastructure and driving digital transformation initiatives. This is a full-time position that offers opportunities for growth and development within a thriving organization.

What you’ll be doing
• Manage and oversee the daily operations of the IT department, ensuring efficient and reliable technology solutions
• Develop and implement IT policies, procedures, and best practices to enhance security, productivity, and user experience
• Lead the implementation and maintenance of various software, hardware, and network systems
• Collaborate with cross-functional teams to identify and address technology-related needs and challenges
• Provide technical support and training to employees, ensuring they are equipped to utilise technology effectively
• Monitor and analyze IT performance metrics, identifying areas for improvement and implementing strategic upgrades
• Stay up to date with industry trends and technologies, and recommend innovative solutions to drive the company’s digital transformation
• Manage and mentor the IT team, fostering a positive and collaborative work environment

What we’re looking for
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Minimum of 5 years of experience in an IT leadership role, preferably in the management or consulting industry
• Strong technical expertise in managing and troubleshooting various software, hardware, and network systems
• Excellent problem-solving and analytical skills, with the ability to identify and implement effective solutions
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Experience in developing and implementing IT policies, procedures, and best practices
• A proven track record of leading and mentoring IT teams
• Familiarity with project management methodologies and experience in managing IT projects

What we offer
• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits, including medical insurance and wellness programs
• Opportunities for career growth and professional development
• Supportive and collaborative work environment
• Work-life balance initiatives