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Admin Officer (On-site )

/in /by

• Dayshift
• On-site

Job Description
• Conduct and support audits for all activities across VIC and NSW, ensuring compliance with relevant standards and requirements.
• Manage customer communications, particularly regarding RFIs (Requests for Information), with a focus on achieving positive outcomes and timely results.
• Assist team members in preparing for audits and investigating any RFIs, providing guidance and ensuring all documentation is accurate and complete.
• Facilitate effective communication with both internal and external stakeholders to ensure smooth operations and information flow.
• Provide administrative assistance including data entry, data cleaning, and general office tasks to support efficient operations.
• Handle incoming phone calls and emails, ensuring all enquiries are managed professionally and promptly.
• File and store company documents accurately, maintaining proper records and ensuring ease of retrieval.
• Maintain and safeguard confidential documents and sensitive information at all times.
• Suggest and implement improvements to enhance administrative processes and overall efficiency.
• Assist the sales team by responding to job or client enquiries, providing timely and accurate information.
• Provide training and support for new or existing team members to ensure they are equipped with the necessary skills and knowledge.
• Undertake other administrative duties as required to support the team and organization.

Job Requirements
• Proven experience in an administrative support or compliance/audit coordination role
• Experience working with internal and external stakeholders across multiple departments or locations

Skills
• High attention to detail, especially when dealing with documentation and data accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database systems or audit tracking tools.

Interpersonal Attributes
• A proactive and team-oriented mindset.
• High level of confidentiality and integrity, particularly when handling sensitive documents.
• Willingness to take initiative and suggest process improvements.