Accounting Assistant

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Accounts Assistant (Accounts Payable & Receivable)

Setup: Initial onsite (Makati Office) for a month, then transition to Hybrid, Dayshift (6:00 AM to 3:00 PM)

Job Description

Our client operates a fast-growing, multi-site food-service equipment and support business, providing brush-clean operations, soft-serve mix supply, and machine sales/service to major franchise customers. They are looking for an Accounts Assistant to take ownership of high-volume, transactional accounts payable and accounts receivable processing across multiple systems and business units.

This is a fast-paced, transactional role. The business is scaling quickly (approximately 600 new stores are expected to come on board over the next 6 months, adding an estimated 60+ hours of processing work per week), so the successful candidate will need to be comfortable with high invoice and transaction volumes and confident working at pace without compromising accuracy.

Key Responsibilities

Accounts Payable

• Enter supplier and contractor invoices into Mendrhub accurately and on time, ensuring payment deadlines are met and avoiding delays that could affect supplier relationships.

• Match and link supplier invoices (e.g., JLLennards, Martin Brower, Frosty, Range, Arctic Rose, Skope) to purchase orders already raised in the system.

Accounts Receivable & Billing

• Raise and issue customer invoices in Mendrhub and MYOB across multiple business lines, including brush-clean operations, soft-serve mix, and machine parts and service.

• Upload invoices to customer billing portals (e.g., major franchise customer portals) in line with each customer’s requirements and deadlines.

• Process recurring credit card charges for customers on stored-payment (‘set up and forget’) arrangements, and convert these into invoices once payment has cleared.

• Convert customer orders into invoices for payments received via EFT.

• Issue credit notes to customers to correct billing errors, based on requests from the service team.

• Identify and correct invoicing errors raised by the sales team.

Credit Control & Collections

• Monitor customer accounts for overdue balances and send follow-up/reminder letters.

• Make follow-up calls to customers with outstanding balances.

• Escalate unresolved overdue accounts to the external debt collection process in line with company procedure.

What We’re Looking For

• Fast, accurate data entry skills are essential — this is a highly transactional role where speed and accuracy directly affect payment and billing timeliness.

• Prior experience in an accounts payable and/or accounts receivable role, ideally handling high transaction volumes.

• Experience with MYOB and/or similar accounting or order-management systems (experience with Mendrhub or comparable ERP/order platforms is a plus).

• Comfortable working across multiple systems, customer portals, and business units simultaneously.

• Strong attention to detail, with the ability to maintain accuracy while working at speed and under volume pressure.

• Good organisational skills and the ability to prioritise a high volume of invoices and orders against tight deadlines.

• Confident, professional phone manner for customer follow-up and collections calls.

• A proactive, no-fuss approach to identifying and correcting errors before they become payment or billing issues.

Due to the volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Flat Planet recruiters via the firm’s business contact number or business email address.