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Expert advice on overcoming common outsourcing challenges

Legal Process Outstanding

A Guide to Legal Process Outsourcing for Law Firms

In today's competitive legal landscape, Australian law firms face constant pressure to deliver exceptional service while maintaining profitability. Balancing client needs with increasing workloads and operational costs can be a significant challenge. This is where legal process outsourcing emerges as a strategic solution. Flat Planet, Australia's leading provider of high-quality and cost-effective legal outsourcing services, can empower your firm to achieve new levels of efficiency and client satisfaction.
Average Salary In Philippnes

Average Salary in the Philippines: How a Company Saves Costs Through Filipino Hires

Building a successful business in Australia requires careful consideration of costs. In today's globalised market, talent acquisition can be a significant expense. Here's where outsourcing to the Philippines emerges as a strategic solution. Flat Planet, Australia's leading outsourcing partner, connects you with highly skilled Filipino professionals at a fraction of the local cost. Let's delve into the average earnings in the Philippines and explore the numerous benefits of outsourcing with Flat Planet.
Pascua v Doessel Great News for Everyone

Pascua v Doessel: Great News for Everyone

The recent Fair Work Commission (FWC) decision in Pascua v Doessel Group Pty Ltd [2024] FWC 2669 is unambiguously good news for the BPO industry, for Australian and Filipino workers, and for Australian businesses. This is despite the case being questioned in commentary around the definition of a contractor and, most importantly, Pascua's status as a Filipino national who worked from the Philippines and has never visited Australia, let alone worked there.