Staff Shortages Solved
Outsourced, virtual talent opens a broader world of talent for your business
You can access:
- Skilled staff ready to go in 2-4 weeks.
- Hard-to-recruit skills and experience within Australia, including multilingual support.
- Strong staff retention and loyalty, and a long-term commitment to your business.
- Cost-effective talent to build
your business.
We can source for your organization:
- Executive Assistant
- Back-office Administrator
- Digital Marketer
- Financial Analyst
- IT Help Desk Engineer
Key Roles for Running a Trade Business
To keep a plumbing or trade business running smoothly, these roles are essential:
Customer Calls & Scheduling
Answering calls, scheduling jobs, and handling online inquiries.
Admin & Account
Managing general paperwork
and finances
Job Estimation & Quoting
Preparing and sending quotes.
Coordination with
Subcontractors & Suppliers
Keeping projects on track with reliable communication.
Invoicing & Payments
Sending invoices and following
up on payments.
Reporting
Tracking payments and compiling reports for insights.
Partnership Delivers Premium Admin Talent at 60% Cost Savings
- Established Reputation
Ricky Recard founded ProRec Plumbing Solutions over 10 years ago, building it into one of the most trusted plumbing businesses in Melbourne’s metro area. - Business Growth and New Challenges
As ProRec grew, so did the challenges—
an expanding team, broader service
areas, and a larger client base. - Partnering with Flat Planet
To streamline operations, Ricky turned to Flat Planet for administrative support. Within weeks, an assistant was handling scheduling, calls, emails, and invoicing - An Unexpected Opportunity on The Block
At the end of the assistant’s first week, Ricky shared unexpected news—he’d be stepping away from the business for three months. He and his best friend, Haydn, had been chosen to compete on Channel Nine’s The Block, an opportunity that required him to temporarily shift his focus from ProRec.
Don’t have a marketing team? You can borrow ours.
Essential Tools & Software
Here are popular tools to simplify tasks and save time:
