Logistic Administrator | Careers | Flat Planet
+61 2 8412 8141

CAREERS PHILIPPINES

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Specialist

Job Responsibilities: 

The day-to-day role of the Operations Support will involve overseeing and supporting the outbound operations team and reporting back to the Operations Manager. You will handle enquiries from multiple stake holders externally and internally within the business. You will be task focused and able to prioritize work to meet required deadlines 

  • Follow processes and procedures accurately and have a methodical approach. 
  • Contribute to business improvements with suggestions to improve processes. 
  • Strong attention to detail and the ability to record accurate information 
  • Develop strong relationships within the Client’s Operations team and wider company. 
  • Self-organized and able to prioritize tasks and workload. 
  • Must be motivated and enthusiastic towards delivering Customer Service and Operations excellence. 
  • Demonstrate effective & clear communication (including written & verbal) 
  • Provide reporting to the Operations Manager on outbound call statistics. 
  • Assist with parcel testing and other business needs. 
  • Work with our third-party logistics company to ensure parcel journeys are executed within the agreed SLA’ times. 
  • Support the Operations Manager by implementing business changes 
  • Assist with outbound calls when required to support the team. 

Job Requirements: 

  • Must have solid background in the logistics industry 
  • Knowledgeable in the day-to-day logistics operations 
  • Intermediate Microsoft skills (Excel is essential) 
  • Decision making and the ability to work independently 
  • Excellent communication skills 
  • Problem solving skills 
  • Amenable to work in Makati City 

    PHILIPPINES

    MALAYSIA

    VIETNAM

    Adapting to the New Normal

    Flat Planet was founded on the philosophy that the world offers equal opportunity to everyone, even in the midst of a crisis. Our top priority as of the moment is to ensure the safety and well-being of our staff, as we provide you with continuous service and support to ensure that your business survives this ordeal.

    We are remaining fully operational and we have equipped almost 95% of our staff to be able to work-from-home until the threat to everyone’s lives is removed.

    In the Philippines, the government has placed the whole of Luzon and some cities in Visayas and Mindanao under community quarantine until the end of April. The company has decided that our staff will continue to work from the safety of their homes until May 17, 2020, unless there’s a government directive in the Philippines for the extension of the community quarantine.

    Now more than ever, we are reminded that we are all in this together. We have amazing teams across the company that can help you in either full-time or on-demand capacity. If you, or other businesses you know, need any assistance, just send us a message and we'd be glad to help.

    We remain fully dedicated to providing you with the business solutions available. If you are a past or current client in need of immediate action to your concern, please do not hesitate to message our Account Support.

     

    Staff Well-Being

    Since its inception in 2010, Flat Planet has made it its mission to develop high-value, professional, and aspirational Filipino talent. To ensure the well-being of our staff, we have dedicated key members of our management team to check in with our staff members regularly. Watch the video below to learn more:

    Free Printable Coronavirus Resources

    No one can deny the effects coronavirus is having on the world at large. Businesses, small and large alike, are feeling its impact. Feel free to use the signs, posters, and social media posts we have prepared below for your workplace or personal use.

    About Flat Planet

    Established in 2010, Flat Planet™ is a family-owned, Australian-operated firm run by Chris & Jenny Moriarty giving businesses safe, sustainable, and personalized way to access Southeast Asian talent and markets. We build, accommodate and manage teams of professionals on behalf of successful businesses from all over the world.

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    T: +61 2 8412 8141

    E : info@flatplanet.com.au

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