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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    For years now, the Philippines has maintained its reputation as the Business Process Outsourcing (BPO) capital of the world because of low labor costs and high quality labor force. The Philippine Institute ... Wednesday, 08 February 2017
  2. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... an excellent opportunity to gain a significant understanding of the BPO world. Even though Eileen is a new addition to the company, her typical work day is packed. “I manage finance and accounting, prepare ... Wednesday, 08 February 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... remittances, the country’s traditional source of foreign exchange, with more foreign revenue. The World Bank estimates that by 2020 it could provide 2.6 million jobs and revenues of at least $50 million. ... Thursday, 12 January 2017
  4. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... in our efforts to ensure clients maintain a competitive edge in their respective industries all over the world. We’ve been very fortunate to collaborate with the many clients whose businesses we believe ... Tuesday, 22 November 2016
  5. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... fostering equality to create an even playing field for Filipinos and other professionals all over the world. People who are educated and highly motivated are given great opportunities in the company, allowing ... Monday, 14 November 2016
  6. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... professionalism to all our clients worldwide.  ... Monday, 07 November 2016
  7. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    In August 2016, the Philippines was ranked as the 20th happiest place in the world by the Happy Planet Index (HPI) and the New Economics Foundation (NEF). The Index aggregates data culled from the Gallup ... Wednesday, 19 October 2016
  8. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... country, but knowing which one makes all the difference. The Philippines has been consistently ranking in the top Business Process Outsourcing (BPO) destinations in the world, and is becoming the regional ... Tuesday, 11 October 2016
  9. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... characteristics has its merits, but using it as a universal guide to generalise people may not be very telling as people’s behaviour and world views vary more according to cultures, socio-economic levels ... Tuesday, 04 October 2016
  10. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... Philippines has been reaping economic benefits despite the slow broadband speed and access to Internet. Studies by the World Bank also indicated that national GDP expands by 1.38% for every 10% increase ... Monday, 26 September 2016
  11. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... a virtual staffing company, our objective is to provide the right tools to our employees so they can work as efficiently and communicate properly with their clients. Having cloud services have done a world ... Tuesday, 20 September 2016
  12. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... Outsourcing (BPO) in the whole world, and has garnered a respectable reputation for quality service to foreign clients. Whether it be in contact centers, or high-level positions, the laudable characteristics ... Thursday, 01 September 2016
  13. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... automation for the Philippines to sustain its reputation as one of the largest outsourcing hubs in the world. Flat Planet sees this automation shift as an opportunity for growth in productivity. There ... Wednesday, 31 August 2016
  14. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... language, and time zones are not really an issue. In today’s world where most people speak the same language, especially in a thoroughly professional environment populated by knowledgeable and experienced ... Tuesday, 23 August 2016
  15. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... clearly has a lot to work on to achieve what other progressive countries in the world have already implemented in their transport system. There will be more bumps in the road, but it’s working towards ... Friday, 05 August 2016
  16. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... their brand to consumers and audiences who are already on various online platforms. According to 2015 statistics from the Asia Digital Marketing Association (ADMA) and the Internet World Statistics, ... Wednesday, 03 August 2016
  17. Using Social Media to Expand Your Business

    Category: Blog/Impact

    ... optimized websites, despite Australia being sixth in the world when it comes to smart phone ownership with a penetration rate of 64.6 percent. What this implies is that 55 percent of businesses perform ... Wednesday, 06 April 2016
  18. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... perfectly reasonable on paper and something you would not even blink at in an Australian view of the world, suddenly becomes fraught with challenges. What if the 15th is a Monday? Then your staff have ... Tuesday, 05 April 2016
  19. Use Technology to Improve Small Businesses

    Category: Blog/Practical Guide

    ... and 999. Based on the results, it was revealed that small businesses and companies all over the world have a basic understanding of the importance of analytics, collaborative and customer relationship ... Wednesday, 02 March 2016
  20. Biggest Difference Between Australia and the Philippines

    Category: Blog/Hard Heads: The BPO Business Case

    ... of the infrastructure and 1st world amenities. I was now in a Melbourne standard apartment, but was taught that if you want to go cheap in the Philippines, there is almost no floor on quality. Over years ... Tuesday, 09 February 2016

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