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  1. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... not been able to. With the industry expected to grow more in 2017, the Philippine economy and its people will increasingly be empowered for years to come.  ... Thursday, 12 January 2017
  2. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... like road and logistics, and they can promote the idea of leveling up of education for ordinary people, and if governance like corruption and control of drugs go well—I think confidence of investors will ... Monday, 09 January 2017
  3. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... an excellent option that you may take as it is a solution that will eliminate problems and headaches from the in-house payroll process. There are numerous compensation and benefits rules that businesses ... Tuesday, 25 October 2016
  4. Experience Over Youth

    Category: Blog/Practical Guide

    ... It is for these reasons that Flat Planet puts a premium on expertise rather than youthful eagerness. Experience will always ensure that operations are running constantly and efficiently, and has significant ... Monday, 24 October 2016
  5. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... the IT and BPO industry. Experts believe that the industry will surpass its $25 billion target by the end of 2016, and the new DPA could further enhance the strength of the BPO industry and the Philippine ... Thursday, 20 October 2016
  6. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    Choosing the offshore site for your business may be one of the most important decisions you will make for your business. There is a huge risk in transferring some of your company’s operations to another ... Tuesday, 11 October 2016
  7. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... CEO Jeff Bezos’ sentiment that we can’t predict what will happen in the next ten years, because no one can predict the future. What Flat Planet focuses on is what will not change. There things that will ... Tuesday, 04 October 2016
  8. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... This is also the tool that will be used throughout their employment to measure their performance goals. During performance evaluations, use this time to give your employees constructive criticism on ... Wednesday, 28 September 2016
  9. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... Outsourcing industry is expected to experience a surge upon the implementation of this broadband infrastructure as new BPO hubs will be developed outside of the existing central business districts. Improved ... Monday, 26 September 2016
  10. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... together. As their manager, touting the potential and the competence of the group will make them feel empowered and comfortable being part of an accomplished set of professionals. Visibility As much ... Thursday, 15 September 2016
  11. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... and when will they be in Who is sick or absent Who is on a pre-approved day off The visibility of the team can be customsied, so a senior executive would see the entire offshore team, and a ... Tuesday, 06 September 2016
  12. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... go all out whenever any visitors are expected in their homes. They make sure that there is an abundance of food to eat during meals as if there is a fiesta in their house, regardless if the visitor will ... Thursday, 01 September 2016
  13. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... center workforce. But what does automation really mean and how will it affect the BPO industry and the Philippine economy? Automation is the movement of utilizing artificial intelligence (AI), robotics, ... Wednesday, 31 August 2016
  14. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... and offshoring will be the biggest business trends in 2016, and something CEOs and CFOs will have to pay attention to. Once you’ve done your research, and decided which country and company to offshore ... Tuesday, 16 August 2016
  15. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    As the Philippines undergoes a drastic overhaul of its education system, many Filipinos and businesses raise their concerns about how this will affect the Philippine workforce and the IT-BPO industry in ... Tuesday, 16 August 2016
  16. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... clearly has a lot to work on to achieve what other progressive countries in the world have already implemented in their transport system. There will be more bumps in the road, but it’s working towards ... Friday, 05 August 2016
  17. What ASEAN Integration Means for High Value Filipino Talent

    Category: Blog/Impact

    ... facility. It will likewise be easier for companies to sustain a solid base in the Philippines while recruiting employees across the ASEAN Economic Community (AEC) as necessary. The Philippines has preserved ... Friday, 29 July 2016
  18. New President Duterte Driving Change in the Philippines

    Category: Blog/On The Ground In The Philippines

    ... an iron fist in abolishing the rampant drug use in the country, he assured that his administration will be distinguished by clean and transparent governance. The crux of his address was to uphold the comfort ... Tuesday, 26 July 2016
  19. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    ... attended to, while the least urgent ones can be addressed later on in the day. For each task, employees should also be encouraged to set a time table – the number of minutes or hours that will be spent ... Monday, 06 June 2016
  20. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    ... service – faster delivery, for instance – than a big competitor. Sure-- customers will first focus on prices as the first consideration on where to go, but other factors and experiences can sway customers ... Tuesday, 31 May 2016

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