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  1. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... In my previous jobs I was tied down to performing very specific tasks, whereas Flat Planet has given me flexibility in terms of what I can do for the company,” she said. Eileen considers Flat Planet as ... Wednesday, 08 February 2017
  2. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... are encouraged to actively engage in verbal conversations with clients, and using email as a tool to summarize what has been discussed on the phone. It has been a tried and tested method that has helped ... Wednesday, 18 January 2017
  3. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... services are much higher than wages in manufacturing. “If you take a look at some wages that people in New York have to pay for BPO services, it’s anywhere from eight to ten times what they pay in Manila ... Monday, 09 January 2017
  4. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... recognition of what our staff have consistently accomplished, as their thorough commitment to uphold sustainable businesses shines through in their everyday work,” remarked Moriarty. He added, “Each ... Tuesday, 22 November 2016
  5. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... matters. The survey, taken from September 25 to October 1, 2016, was meant to indicate what certain national and local issues the administration should address based on civilian opinion. It revealed that ... Monday, 14 November 2016
  6. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... peers, physically interacting with our clients is always a different experience and it gave me that certain level of assurance that we are doing exactly what they need. While meeting our clients is a ... Monday, 07 November 2016
  7. Experience Over Youth

    Category: Blog/Practical Guide

    ... up years of knowledge in their own fields, and have a stronger grasp of what can be done at work. A marketing executive, for example, who has been engaged in the marketing activities of a company for three ... Monday, 24 October 2016
  8. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... materials during floods. They may come across as somewhat facetious or aloof at times, but humor is a common coping mechanism for most Filipinos. Happiness is an innate Filipino quality, one that empowers ... Wednesday, 19 October 2016
  9. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... BPO industry. What the Philippines Offers The country has a vast and competitive talent pool of young, educated, English-speaking professionals who are able to adapt to the demands and requirements ... Tuesday, 11 October 2016
  10. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... that is heavily dependent on rewards to keep the company moving instead of professionals taking initiative, being intrinsically motivated and working hard to become the best at what they do. Perks are ... Tuesday, 04 October 2016
  11. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... informing the workforce about them. These would be the foundation that tells them what kind of company they are working for, and guides their appropriate behavior in the office. Strong companies are ones ... Wednesday, 28 September 2016
  12. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... into our everyday lives because of the easy access and real-time results. But what are its benefits to businesses, especially to those that are just emerging? Flexibility The cloud is an agile tool ... Tuesday, 20 September 2016
  13. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... know what they look like and how they behave. Seeing them in action may be a better way to gauge what type of person they are and how to communicate with them. A humorous way of getting everyone feeling ... Thursday, 15 September 2016
  14. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... help disadvantaged kids have a better chance of a brighter future. What the Family Day ultimately showed is the rich tapestry of individuals that makes up Flat Planet. Behind the dependable staff members, ... Friday, 09 September 2016
  15. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... on behalf of our clients, and what we feel would improve the entire experience the most. It also makes it easier to quickly convey information across multiple staff inside your business who require visibility. ... Tuesday, 06 September 2016
  16. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... they do not crave recognition—they only want to the freedom to continue doing what they do best, and for them that’s enough. 3. Solidarity There is an age-old Filipino concept of bayanihan, which translates ... Thursday, 01 September 2016
  17. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... center workforce. But what does automation really mean and how will it affect the BPO industry and the Philippine economy? Automation is the movement of utilizing artificial intelligence (AI), robotics, ... Wednesday, 31 August 2016
  18. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... a competitive edge. Businesses gain more freedom to concentrate on what matters and steer the company where they need to be. At Flat Planet we help companies connect with high-value, professional Filipino ... Tuesday, 23 August 2016
  19. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... He says he is part of an excellent team, has a motivating boss, top-notch colleagues at work, and a fantastic workplace. “This is 1000 times better than what I used to work for. You’ll have to kill me ... Monday, 22 August 2016
  20. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... best staff members that will fit your team. The following are our suggestions on what to consider when hiring your new virtual staff. 1. Cleverly inspect skills and prior experience Not everything ... Tuesday, 16 August 2016

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