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  1. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... nice break from our normal virtual interactions. It was even more rewarding to hear our clients’ remarks on how satisfied they are with our level of service, and how they want their staff to feel that ... Monday, 07 November 2016
  2. Experience Over Youth

    Category: Blog/Practical Guide

    ... they know what they want to do in their careers, and what they are capable of contributing to the company. New graduates may have a lot of ideas but they may not always be fully grounded to what the company ... Monday, 24 October 2016
  3. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... the Department of Information and Communications Technology (DICT) and appointed Rodolfo Salalima as the head to prepare the Philippines for the IT revolution. The DICT wants to initially promote awareness ... Thursday, 20 October 2016
  4. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... be constant in terms of the employment climate—“Staff will never want to be underpaid, or do work that is not important. So we focus on paying staff enough so that they can live with dignity, and focus ... Tuesday, 04 October 2016
  5. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... warmly welcomes their presence. This kind of attitude is also upheld in the workplace. Employees want foreign clients to feel special and celebrated as they visit them, even thankful for the job opportunities. ... Thursday, 01 September 2016
  6. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... following are signs that should inform you that offshoring is a viable option for your company. 1. When you’ve wanted to pursue growth you have no time and manpower for One common mistake small businesses ... Tuesday, 23 August 2016
  7. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ...  3. Ask why they would want to work for you More often than not, applicants do not thoroughly know what your company is all about. By asking an applicant what motivates them to apply to your company, ... Tuesday, 16 August 2016
  8. Flat Planet Flu Vaccine Day 2016

    Category: Blog/A Virtual Experience

    The rainy season has begun in the Philippines, and people are more prone to sickness during this time of year. As an employer, Flat Planet wants to help its excellent staff maintain their good health throughout ... Friday, 29 July 2016
  9. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... “I learned a lot, but I really didn’t want to stay there forever.” After that he worked as an online gaming master.   Papi’s current work, however, is pretty straight-forward and simple: answer all the ... Friday, 03 June 2016
  10. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    ... a few products. Tip No. 3: Encourage customers to become loyal We don’t just want customers, we want loyal customers who will return often. One way to encourage repeat customers is to create a loyalty ... Tuesday, 31 May 2016
  11. Not a Model, But a Model Employee

    Category: Blog/A Virtual Experience

    ... the management reaches out to the employees during meetings and company events,” she said. The only thing that she wants changed in Flat Planet is the pantry – “It’s not big enough!” she said, laughing. ... Thursday, 19 May 2016
  12. Manage Virtual Employees and Teams for Better Output

    Category: Blog/Hard Heads: The BPO Business Case

    ... so that they can get feedback on their performance and so managers can inform them if they want adjustments on their work etc. This helps develop rapport and encourages the virtual staff to be more open ... Wednesday, 18 May 2016
  13. Keep Your Company Culture Positive, Happy

    Category: Blog/Practical Guide

    ... want to retain their best staff should make continued efforts to keep employees happy, and to create a work atmosphere and culture that’s positive and productive. People who are happy at their jobs stay, ... Thursday, 05 May 2016
  14. Watch Out: Accountant Busy at Work

    Category: Blog/A Virtual Experience

    ... I work and work at it until it’s solved, or I help whoever’s mainly involved to resolved it.” What with all this, it doesn’t come as a surprise that PJ wants to further her education. “I want to master ... Friday, 29 April 2016
  15. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    ... what it all boils down to is ethics. We all want to lessen business expenses but never scrimp on quality or productivity, but when we outsource, it’s crucial that we also listen to what our conscience ... Thursday, 14 April 2016
  16. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... as cold water in cellophane bags which he took to the local basketball court where people often gathered to watch the games or to practice. “But I knew I had to work. I wanted to help my family. I wanted ... Thursday, 07 April 2016
  17. Email Marketing Is Still King

    Category: Blog/Impact

    ... it comes to content, what we’re looking for are articles and posts that keep our target readers engaged and interested. We want to keep our current clients and to reach out to potential ones with the aim ... Tuesday, 22 March 2016
  18. Get Ready to Hear the Sound of Flat Planet

    Category: Blog/A Virtual Experience

    ... – but generally, as a group, we agree to sing songs that are popular among our immediate audience: our officemates! We’re doing this for fun, and we want everyone else to have fun and sing along when they ... Monday, 14 March 2016
  19. Use Technology to Improve Small Businesses

    Category: Blog/Practical Guide

    ... accessible to them. Some 1,000 small businesses were surveyed, and findings have it that while business owners want to be more productive, they’re not aware of how they can use technology to be so. They ... Wednesday, 02 March 2016
  20. Celebrating Valentine’s Day at Flat Planet

    Category: Blog/A Virtual Experience

    ... market in Manila), and, for the single and/or broken-hearted, ways to get through the day without wanting to jump off a bridge. On the whole, though, Filipinos are a little nuts about Valentine’s Day. ... Friday, 19 February 2016

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