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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    ... by creating a “live dashboard” for their teams, which also shows historical metrics. This enables technology to help close the gap between different geographies, office locations and time zones. Flat ... Wednesday, 21 June 2017
  2. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... Australia as Filipinos are easily familiar with Australian culture, nuances in language and communication, and the two-hour time difference is a very manageable matter. The Philippines is a competitive ... Wednesday, 08 February 2017
  3. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... industry. “This is my first time working for a BPO company, and I expected a fast-paced, diverse environment which would allow me to work with different people inside and outside the walls of the company. ... Wednesday, 08 February 2017
  4. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    Offshoring specific functions of your company has clear benefits, but it’s easy to get stuck between conflicting time zones, and language and cultural barriers. These challenges should force you to ask ... Wednesday, 18 January 2017
  5. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... services are much higher than wages in manufacturing. “If you take a look at some wages that people in New York have to pay for BPO services, it’s anywhere from eight to ten times what they pay in Manila ... Monday, 09 January 2017
  6. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... to our advantage. However, everyone would agree with me that nothing beats personally meeting our clients. Having said that, we wasted no time and booked appointments, and next thing I knew, my calendar ... Monday, 07 November 2016
  7. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    Payroll plays a crucial part of your business as it’s the way to reward and retain employees for the work that they do for your company. It can be a tedious task because it takes a lot of time to accomplish, ... Tuesday, 25 October 2016
  8. Experience Over Youth

    Category: Blog/Practical Guide

    ... know what steps they must take to achieve something. Workplace Etiquette While this is not to say that younger employees are narcissistic, younger workers tend to have a difficult time recognizing ... Monday, 24 October 2016
  9. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... materials during floods. They may come across as somewhat facetious or aloof at times, but humor is a common coping mechanism for most Filipinos. Happiness is an innate Filipino quality, one that empowers ... Wednesday, 19 October 2016
  10. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... the global BPO industry. Now is the time for companies to outsource work to the Philippines, specifically Manila, as it is now a place of endless possibilities, catering to as many industries as possible. ... Tuesday, 11 October 2016
  11. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... CEO Jeff Bezos’ sentiment that we can’t predict what will happen in the next ten years, because no one can predict the future. What Flat Planet focuses on is what will not change. There things that will ... Tuesday, 04 October 2016
  12. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... This is also the tool that will be used throughout their employment to measure their performance goals. During performance evaluations, use this time to give your employees constructive criticism on ... Wednesday, 28 September 2016
  13. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... rate—at least $18 per month, which is almost four times more expensive than the global average of $5.20. Pricing in the new broadband project has not been announced. BPO Growth The Business Process ... Monday, 26 September 2016
  14. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... into our everyday lives because of the easy access and real-time results. But what are its benefits to businesses, especially to those that are just emerging? Flexibility The cloud is an agile tool ... Tuesday, 20 September 2016
  15. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... superiors on a regular basis tends to be unprepared in team meetings or personal communications, and ultimately develops a fear of their bosses. It is preferable to have designated times in the day or ... Thursday, 15 September 2016
  16. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... family. The annual Family Day is an anticipated company event as it is the one time in the year solely dedicated to the recreation of staff and their loved ones. Everyone gets to socialize freely over ... Friday, 09 September 2016
  17. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ...  The goal of Flat Planet iNSIGHT is to align with our value of transparency. We have designed the app to show: When your staff arrive and leave each day, with real time updates Who is running late ... Tuesday, 06 September 2016
  18. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    The qualities that make Filipinos global, top-notch employees have been ingrained in their culture for centuries. The Philippines had been colonized three different times between 1521 and 1945 by the Spanish, ... Thursday, 01 September 2016
  19. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... business to a third party provider. You’ve probably thought about offshoring, even weighed the consequences of this potential move, but you’re still not certain of the appropriate time to do so. The ... Tuesday, 23 August 2016
  20. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... Planet has been nothing short of a dream. Each day is exciting, and there’s always something new to experience. His work scope can seem volatile at times, but this is something he appreciates. He says ... Monday, 22 August 2016

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