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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... outweigh these challenges as its micro-offshoring services provide a paradigm shift in the ability of Australian SMEs to engage in activities that were only previously accessible to large corporations. ... Wednesday, 08 February 2017
  2. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    Offshoring specific functions of your company has clear benefits, but it’s easy to get stuck between conflicting time zones, and language and cultural barriers. These challenges should force you to ask ... Wednesday, 18 January 2017
  3. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... initially talked about bringing back jobs to America but nothing happened as these decisions are made by business leaders. Having BPO hubs in cities outside of Manila would also bolster the industry as ... Monday, 09 January 2017
  4. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... steady progress and competitiveness to these businesses, and providing excellent career and life opportunities to motivated and reliable Filipinos. “We’re honored to be part of this list, and be recognized ... Tuesday, 22 November 2016
  5. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... time and effort focusing on these tasks each payroll period, you have to weigh the costs of outsourcing them instead of performing them in-house. And more often than not, it’s cheaper and much easier to ... Tuesday, 25 October 2016
  6. Experience Over Youth

    Category: Blog/Practical Guide

    ... But these new media giants are exceptions and not the rule. There are many young professionals who often stumble in their tasks at work simply because they do not have the wisdom and experience to tackle ... Monday, 24 October 2016
  7. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    A person’s Google search, online browsing or shopping history, or a simple photo post on social media—all these fall under big data, the umbrella term used to describe the collection and analysis of massive ... Thursday, 20 October 2016
  8. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... these factors, the Philippines ultimately offers an outstanding business environment that rivals the best in the world. Flourishing Future The IT and Business Process Association of the Philippines ... Tuesday, 11 October 2016
  9. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... says there are people who are considered “Forgotten Millennials,” outside of the mental picture most executives have of millennials being 20-25 year olds. These are the Filipinos in their late 20s and ... Tuesday, 04 October 2016
  10. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... informing the workforce about them. These would be the foundation that tells them what kind of company they are working for, and guides their appropriate behavior in the office. Strong companies are ones ... Wednesday, 28 September 2016
  11. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... forthcoming deployment of fiber optics in 20,000 villages across the whole country. Flat Planet is looking forward to all these developments as it will enrich the BPO industry in the Philippines with ... Monday, 26 September 2016
  12. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... statuses, check our bank accounts through our smartphones, watch a movie on Netflix, or edit a Google doc on an iPad, we access data through the cloud. These activities have then since become embedded ... Tuesday, 20 September 2016
  13. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... Americans, and Japanese, and these colonizers have certainly made an impact on how Filipinos think and behave up to the present. The Philippines is now known as one of the largest hubs for Business Process ... Thursday, 01 September 2016
  14. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... soon, but an estimated one million jobs will be hit within the BPO industry. The majority of these jobs are low-value, meaning they tend to be heavily structured, repetitive, and predictable, as in the ... Wednesday, 31 August 2016
  15. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... Flat Planet is just a bonus because I get to work with vehicles, and I get to help real people. These are real people that you get to affect lives,” he said. “Flat Planet changed my life because I was ... Monday, 22 August 2016
  16. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... what problems they anticipate in this job and how to solve them. Of course, while asking all of these, you should also assess their English language proficiency, ability to effectively communicate with ... Tuesday, 16 August 2016
  17. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    ... companies will also likely have the flexibility to hire among four-year college graduates and two-year college diploma holders. With all these preparations, there is still a lingering impression that ... Tuesday, 16 August 2016
  18. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    The Philippines gets hit by an average of 20 typhoons per year from June to December, most especially between August and October. With these typhoons often come torrential rains which generally travel ... Monday, 01 August 2016
  19. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    ... These email alerts often cause distractions and sometimes it’s hard for an employee to return to work immediately after reading or responding to an alert.  These are some of the ways to help employees ... Monday, 06 June 2016
  20. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... are waaaay cool. It’s the science behind the device that’s fascinating,” he said.  For these reasons, Papi said that live chat support staff should also be considered as product specialists. “Every ... Friday, 03 June 2016

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