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  1. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    Eileen, the new leader of the Finance team of Flat Planet, just joined the company in January 2017. She has a degree in Accountancy, an MBA, and is also a CPA who has amassed more than a decade of experience ... Wednesday, 08 February 2017
  2. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... questions about your capabilities in delegating work, or if you’re causing more confusion than clarifications as the leader of your team. The following are suggestions for managing your virtual team as ... Wednesday, 18 January 2017
  3. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... then-President-elect Duterte’s economic team presented their ten-point socioeconomic agenda, which included maintaining current macroeconomic policies, fiscal, monetary, and trade policies, instituting ... Monday, 14 November 2016
  4. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... achieving their business goals. Although I get to confirm how our clients see our staff and our company via phone or Skype calls, or when they request to expand their teams, or when they refer us to their ... Monday, 07 November 2016
  5. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... As with Flat Planet, you can be assured that our team of professional and highly-experienced accountants can provide seamless operations and payroll services to your company, so you can once again focus ... Tuesday, 25 October 2016
  6. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... or team, there are a few important things you can do to realize your ideal office culture. Infuse the company values When the company sets its mission, vision, and core values, it must be firm in ... Wednesday, 28 September 2016
  7. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... it takes for the app to do it. Not only does it allow you to save on expenses, but it does the work efficiently like never before. You also have access to an online support team that can provide immediate ... Tuesday, 20 September 2016
  8. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    Virtual is the new realm for business. For any team in a traditional office environment establishing trust can already be a challenge, and that challenge is even greater for teams whose members are scattered ... Thursday, 15 September 2016
  9. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... people deciding whether or not to outsource. This unspoken topic is the transition for companies from a line-of-sight management to a remote team. If outsourcing to the Philippines is your first experience ... Tuesday, 06 September 2016
  10. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... town. This shows that Filipinos go out of their way to look out for each other with a pervading sense of selflessness and community. As professionals, teamwork is at the heart of all their tasks. They ... Thursday, 01 September 2016
  11. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... from both the Australian and Philippine teams say that Xilch has increased productivity, ultimately giving more success for Australian companies, and more jobs for Filipinos. History tells us that there ... Wednesday, 31 August 2016
  12. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... your realm of responsibility to set clear goals and milestones with your contracted provider and offshore team. It is important that your team works in the same capacity as if they were your team in-house. ... Tuesday, 23 August 2016
  13. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... He says he is part of an excellent team, has a motivating boss, top-notch colleagues at work, and a fantastic workplace. “This is 1000 times better than what I used to work for. You’ll have to kill me ... Monday, 22 August 2016
  14. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... best staff members that will fit your team. The following are our suggestions on what to consider when hiring your new virtual staff. 1. Cleverly inspect skills and prior experience Not everything ... Tuesday, 16 August 2016
  15. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... a member of one of Flat Planet’s live chat support teams. He has been on the job for almost two years, and while there are those in his line of work who might consider the tasks of a live chat support ... Friday, 03 June 2016
  16. Manage Virtual Employees and Teams for Better Output

    Category: Blog/Hard Heads: The BPO Business Case

    There have been many reports and studies about the feasibility and effectiveness of virtual teams when they’re managed well.  Small businesses, in particular, greatly benefit from outsourcing/offshoring ... Wednesday, 18 May 2016
  17. Keep Your Company Culture Positive, Happy

    Category: Blog/Practical Guide

    ... environment. Are the managers/ team leaders/department heads approachable and friendly, responsive to employees and their needs – or are they toxic people whom the employees go out of their way to avoid? ... Thursday, 05 May 2016
  18. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... she said ruefully. It was an IT firm. Her first four months went by without a hitch, but soon after that, the company’s CEO thought it would be a good move to impose a quota on the recruitment team. ... Thursday, 07 April 2016
  19. Transforming Lives by Creating Opportunities

    Category: Blog/Hard Heads: The BPO Business Case

    ... It’s a concept built around two ideas, namely professionalism and opportunity.  Each team member is an ambassador for professional Filipino culture, and through our professionalism we create opportunity. ... Thursday, 31 March 2016
  20. Get Ready to Hear the Sound of Flat Planet

    Category: Blog/A Virtual Experience

    ... they performed individually or in small groups. Others first showed off their singing prowess during after-work videoke parties with teammates. “We like different genres – ballads, rock, alternative ... Monday, 14 March 2016

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