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  1. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    Offshoring specific functions of your company has clear benefits, but it’s easy to get stuck between conflicting time zones, and language and cultural barriers. These challenges should force you to ask ... Wednesday, 18 January 2017
  2. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... pick up and the Philippines can use its natural strength in human and natural resources for sustained growth.” Mr. Nakao added that there should be no worry about the Philippine economy in terms of Trump's ... Monday, 09 January 2017
  3. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... matters. The survey, taken from September 25 to October 1, 2016, was meant to indicate what certain national and local issues the administration should address based on civilian opinion. It revealed that ... Monday, 14 November 2016
  4. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... During team meetings, allow a few minutes for the group to talk about anything apart from work—not all conversations in the office should be about work. You can also encourage having an online group chat ... Thursday, 15 September 2016
  5. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... multipliers. The industrial revolution eventually pulled the country out of poverty and the Luddite resistance diminished. As a company, Flat Planet believes that new technology such as AI should not be ... Wednesday, 31 August 2016
  6. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... following are signs that should inform you that offshoring is a viable option for your company. 1. When you’ve wanted to pursue growth you have no time and manpower for One common mistake small businesses ... Tuesday, 23 August 2016
  7. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... you can easily narrow down who should be considered based on their level of interest. And based on your company’s values and culture, you can juxtapose them with the candidate’s personal and career goals ... Tuesday, 16 August 2016
  8. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... shared links, or even gauge how long your posts should be to maintain engagement. Then you’d be able to align your content plan according to things they are interested in, which not only strengthens the ... Wednesday, 03 August 2016
  9. New President Duterte Driving Change in the Philippines

    Category: Blog/On The Ground In The Philippines

    ... Davao City, where there was strong support for the BPO industry. Should employment be an unviable option, especially for those in rural areas, entrepreneurship is an advocated alternative. One of his ... Tuesday, 26 July 2016
  10. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    ... set schedules and timelines. Less time should be wasted on distractions, and more attention given to accomplishing a task and improving in whenever possible. According to various human resources reports, ... Monday, 06 June 2016
  11. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... are waaaay cool. It’s the science behind the device that’s fascinating,” he said.  For these reasons, Papi said that live chat support staff should also be considered as product specialists. “Every ... Friday, 03 June 2016
  12. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    ... compete just on the basis of prices Small business should not attempt to match or beat the prices of their bigger, stronger competitors. It’s not likely that your everyday small business can sell at ... Tuesday, 31 May 2016
  13. Manage Virtual Employees and Teams for Better Output

    Category: Blog/Hard Heads: The BPO Business Case

    ... companies, and they don’t feel like part of a team. This is a valid issue that should be addressed because, as has been pointed out in many human resources stories, employees stay longer at jobs where ... Wednesday, 18 May 2016
  14. Tips for Business Owners

    Category: Blog/Impact

    Small businesses are the backbone of any economy, and as such, efforts should be made to help them become strong  so they can flourish. Here are some tips on how small businesses can strengthen ... Wednesday, 11 May 2016
  15. Keep Your Company Culture Positive, Happy

    Category: Blog/Practical Guide

    ... want to retain their best staff should make continued efforts to keep employees happy, and to create a work atmosphere and culture that’s positive and productive. People who are happy at their jobs stay, ... Thursday, 05 May 2016
  16. Reap the Benefits of Offshoring

    Category: Blog/Impact

    ... it should also be said that the geographic nature of offshoring also has many advantages. For instance, it helps offshoring companies to expand its reach when it comes to discovering new markets, new employees, ... Wednesday, 20 April 2016
  17. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    ... says. Does it matter to us that we’re saving costs, generating profit, but we’re paying cheap and exploited labor? We should monitor our offshoring/outsourcing practices and ask ourselves if they remain ... Thursday, 14 April 2016
  18. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... of an academic scholarship: her college shouldered 75% of her tuition and other fees, while the rest was filled by her parents and supportive relatives based in Manila. “I learned all about frugality ... Thursday, 07 April 2016
  19. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... it should be, but due to all of the above reasons, should not be surprising as to why it happens. The going rate is a flat “20% (5/6)”, so that you borrow $5, you pay back $6. Borrow $50, pay back $60. ... Tuesday, 05 April 2016
  20. Transforming Lives by Creating Opportunities

    Category: Blog/Hard Heads: The BPO Business Case

    ... Flat Planet’s  commitment to professionalism “ and use that to your own advantage- just like any business should. “ “But more than that you are also doing something that is deeply profound. You’re providing ... Thursday, 31 March 2016

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