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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... outweigh these challenges as its micro-offshoring services provide a paradigm shift in the ability of Australian SMEs to engage in activities that were only previously accessible to large corporations. ... Wednesday, 08 February 2017
  2. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... United States. Villegas said that while Trump may be able to push investors to return manufacturing to the US, bringing back BPO services in America may be difficult as the differences in wages in ... Monday, 09 January 2017
  3. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... wage rate in the National Capital Region is Php 491 (US$ 10.14) for non-agriculture work, and Php 454 (US$ 9.37) for the agriculture, retail and services, and manufacturing industries. Controlling inflation ... Monday, 14 November 2016
  4. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... potential customers value our commitment to helping them effectively and efficiently run their businesses. As Flat Planet’s Client Services Manager, I am proud to be an ambassador of Filipino culture and ... Monday, 07 November 2016
  5. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... outsource this, you’ll be able to free up a lot of time, which you can devote to refining your products, services, operations, and sales and marketing strategies. It’s one way of taking back control of ... Tuesday, 25 October 2016
  6. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... data provides companies the opportunity to determine consumer habits and trends in order to improve their products and services. In the Philippines, the big data market is still a minute industry, but ... Thursday, 20 October 2016
  7. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... of skilled individuals in the provinces. Improvements Underway Both the private and public sectors are on the move to speed up broadband services. Rodolfo Salalima in July was pushing for the reallocation ... Monday, 26 September 2016
  8. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... for businesses as there is minimal expenditure on hardware and software. Most services are accessible through an Internet browser or through a dedicated app. It saves on IT infrastructure and manpower ... Tuesday, 20 September 2016
  9. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... until you realise that your Virtual Talent is not at their desk. (To view a full size screenshot of the app CLICK HERE) Flat Planet’s support staff of HR, Client Services, Operations and IT provide ... Tuesday, 06 September 2016
  10. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... call center and transcription services. The remaining 28% are medium- to high-level jobs that require more analysis and decision making will feel the effects of automation much later. However, bidding ... Wednesday, 31 August 2016
  11. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... know their valuable insights about your business. They can easily send you a message or a tweet asking for clarifications about your services, or if they have any type of inquiries. This is also an opportunity ... Wednesday, 03 August 2016
  12. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    ... El Niño during the first half of the year, and this may mean that the amount of rainfall and floods may be less in 2016, according to the Philippine Atmospheric Geophysical and Astronomical Services Administration ... Monday, 01 August 2016
  13. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... remain close and they do tattoo services on the side. Papi himself has many tattoos on different parts of his body and they were drawn by his friends.  Some of them look hardcore and are the sort that ... Friday, 03 June 2016
  14. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    ... and services to the customer as if they’re paying you millions. Small customers appreciate businesses that do not undermine them or neglect to provide them with good service just because they’re only buying ... Tuesday, 31 May 2016
  15. Tips for Business Owners

    Category: Blog/Impact

    ... and blog where you can post offerings, announcements, and advertisements for your products and services. Content marketing and online advertising have proven benefits, and they’re cheap. Manage your ... Wednesday, 11 May 2016
  16. Reap the Benefits of Offshoring

    Category: Blog/Impact

    ... costs. In the last decade, the business model that has made great strides in efforts to bring down the costs of producing goods and implementing services is the offshoring/outsourcing model. Depending ... Wednesday, 20 April 2016
  17. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    ... and services that we pay for. Do we really want staff who are willing to be paid a measly $2 an hour? And what kind of services can we expect from individuals who have such a very low valuation of their ... Thursday, 14 April 2016
  18. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... to the Philippines and went on to work for a shared services firm in Quezon City for three months. She had difficulty adjusting to the night schedule, but thankfully, Flat Planet recruited her. She has ... Thursday, 07 April 2016
  19. Using Social Media to Expand Your Business

    Category: Blog/Impact

    ... poorly when they are searched for in Google, and potential clients are unable to see the services and products of these same businesses. The said report  revealed that South Australia leads the way for ... Wednesday, 06 April 2016
  20. Email Marketing Is Still King

    Category: Blog/Impact

    ... pitches: we want them to remember us and what services we can give without getting into too many details.  It’s all about knowing your target audience and ideal customer, and having them remember us.  So ... Tuesday, 22 March 2016

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