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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... for Development Studies (PIDS), released its Policy Notes in January 2017 detailing why the country is a viable option for the growing Australian SME sector. According to PIDS, one of the biggest advantages ... Wednesday, 08 February 2017
  2. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect ... Monday, 09 January 2017
  3. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... million jobs in the Philippines, but only two million are in the ICT sector. He said increasing the labor force to 10 million would alleviate poverty as more people would have higher-paying jobs. Big ... Thursday, 20 October 2016
  4. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... track to achieve its goals of $25 billion in revenue and 1.3 million jobs for Filipinos by the end of 2016. There is also an expected growth in non-voice sectors such as knowledge process outsourcing (KPO), ... Tuesday, 11 October 2016
  5. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... of skilled individuals in the provinces. Improvements Underway Both the private and public sectors are on the move to speed up broadband services. Rodolfo Salalima in July was pushing for the reallocation ... Monday, 26 September 2016
  6. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... and sophisticated systems to replace the human element in jobs that can be taken over by machines. 72% of the BPO workforce is composed of the “lower value” sector, which call center agents fall under. ... Wednesday, 31 August 2016
  7. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... And this is just on the way to work! The Philippines is the second most populous country in Southeast Asia, and 50% of its 88 million population live in urban areas. Consequently, the transport sector ... Friday, 05 August 2016
  8. What ASEAN Integration Means for High Value Filipino Talent

    Category: Blog/Impact

    ... growth of the IT and BPO sector in the Philippines. Baguio City, Cagayan De Oro City, Dagupan City, Dasmariñas City, Dumaguete City, Lipa City, Malolos City, Naga City, Sta. Rosa City, Laguna, and Taytay, ... Friday, 29 July 2016
  9. Reap the Benefits of Offshoring

    Category: Blog/Impact

    ... able to save on production or operation costs – they have more funds to use for innovation. When it comes to SMEs and established companies in the service sectors, they’re also able to save from offshoring, ... Wednesday, 20 April 2016
  10. Using Social Media to Expand Your Business

    Category: Blog/Impact

    ... Victoria and Northern Territory are the last with 16 percent and 11 percent respectively.  The survey included 1000 small businesses across a range of sectors. It also pointed out that only 18 percent ... Wednesday, 06 April 2016
  11. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... becoming the biggest economic sector and creating much more consumer spending. So what relevance does this have for paying staff weekly? It comes back to understanding cultural differences, a topic ... Tuesday, 05 April 2016
  12. APEC Summit in the Philippines to Bring More Benefits for Services and BPO Industries

    Category: Blog/Impact

    ... can and should take full advantage of the APEC event and use it to boost the Philippine services sector. The Services sector is responsible for 56.7% of the country’s GDP. This means that it is the largest ... Friday, 06 November 2015
  13. How Much to Pay a Filipino? [Part 2: Market Rates]

    Category: Blog/On The Ground In The Philippines

    ... few years to intensive study in software development – particularly any of the cloud technologies that are taking over the world. The only question is… where do you study? Fragmented Education Sector ... Tuesday, 20 October 2015
  14. Filipinos are everywhere

    Category: Blog/Hard Heads: The BPO Business Case

    ... who remit money to their families back in the Philippines. One important fact about OFWs is that their entire sector is one of the two biggest contributors to Philippine economy - OFW remittances comprise ... Tuesday, 13 October 2015
  15. How we protect your personal data

    Category: Blog/Practical Guide

    ... aims to protect the confidentiality of personal data, as well as business data as it is meant to boost foreign investments in the country’s Business Process Outsourcing (BPO) sector.  The law was patterned ... Tuesday, 28 July 2015
  16. Is your data in the Philippines secure?

    Category: Blog/Hard Heads: The BPO Business Case

    ... to protect the confidentiality of personal data, as well as business data as it is meant to boost foreign investments in the country’s Business Process Outsourcing (BPO) sector so that it can reach its ... Tuesday, 28 July 2015
  17. How does the Philippines BPO industry manage risk?

    Category: Blog/Hard Heads: The BPO Business Case

    ... partners and counterparts that while it’s true that the country is vulnerable to risk, the government, the private sector and the citizens are oriented and capable of managing crises caused by natural ... Thursday, 16 July 2015
  18. Vital Ingredients to Meet New Market Demands

    Category: Blog/Impact

    ... offering to meet their clients’ demands. And since there is a great demand from the mid-market sector, to develop more clientele from this market. There are a thousand other ways for our BPO sector to ... Tuesday, 30 June 2015
  19. Big BPO Summit in Makati, Philippines in August

    Category: Blog/Hard Heads: The BPO Business Case

    ... shared services centers “are fairly mature with the largest segment of respondents falling into the ‘greater than five years’ sector, and nearly a third describing their centers as multi-functional. In ... Monday, 29 June 2015
  20. Healthcare Info Management Outsourcing a Growing Sector in PH BPO Industry

    Category: Blog/Hard Heads: The BPO Business Case

    ... of the Healthcare Information Management Outsourcing Association of the Philippines or HIMOAP said that of all the sectors under the IT-BPO industry, the healthcare information management outsourcing sector ... Monday, 15 June 2015

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