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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    ... interaction can seem daunting and may widen any gaps, creating bigger misunderstandings and conflicts, if there are no processes for remote supervision and communication. Flat Planet, as the partner-of-choice ... Wednesday, 21 June 2017
  2. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    For years now, the Philippines has maintained its reputation as the Business Process Outsourcing (BPO) capital of the world because of low labor costs and high quality labor force. The Philippine Institute ... Wednesday, 08 February 2017
  3. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... in finance. Coming into Flat Planet, Eileen had sensible expectations about working in a Business Process Outsourcing (BPO) organisation, and is glad to have gained a better view and appreciation of the ... Wednesday, 08 February 2017
  4. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... Having disparate work cultures breeds an unbalanced workplace that focuses more on inter-office inequalities rather than productivity. Clarify Work Instructions and Processes Especially for companies ... Wednesday, 18 January 2017
  5. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    One of the Philippines’ major economic drivers is the Business Process Outsourcing (BPO) industry, which provides 1.3 million jobs and $25 billion in revenue. In 2017, the industry is expected to exceed ... Thursday, 12 January 2017
  6. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect ... Monday, 09 January 2017
  7. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... an excellent option that you may take as it is a solution that will eliminate problems and headaches from the in-house payroll process. There are numerous compensation and benefits rules that businesses ... Tuesday, 25 October 2016
  8. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... center hotspot, and has developed into a BPO hub within the last few years, and it can now progress to being a processing hub for big data, essentially improving the service sector and national economy. ... Thursday, 20 October 2016
  9. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... country, but knowing which one makes all the difference. The Philippines has been consistently ranking in the top Business Process Outsourcing (BPO) destinations in the world, and is becoming the regional ... Tuesday, 11 October 2016
  10. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... modest, professional, friendly, results- and process-oriented company. When it comes to recruiting and managing millennials, it is not sustainable to constantly give them prizes, rewards, and perks to ... Tuesday, 04 October 2016
  11. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... with the staff. Define success for everyone The integration of transparency begins in the recruitment process by providing new hires a clear job description that details their roles and responsibilities. ... Wednesday, 28 September 2016
  12. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... rate—at least $18 per month, which is almost four times more expensive than the global average of $5.20. Pricing in the new broadband project has not been announced. BPO Growth The Business Process ... Monday, 26 September 2016
  13. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... and processes to be accessed and managed by authorized people, as opposed to programs that are anchored to a desktop. We’ve relied on the cloud more in the past decade than ever. When we update our Facebook ... Tuesday, 20 September 2016
  14. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... Americans, and Japanese, and these colonizers have certainly made an impact on how Filipinos think and behave up to the present. The Philippines is now known as one of the largest hubs for Business Process ... Thursday, 01 September 2016
  15. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    Automation has been a prominent buzzword in the Business Process Outsourcing (BPO) industry in the Philippines this past year, mostly because it has incited fear about job security, especially in the contact ... Wednesday, 31 August 2016
  16. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    ... companies will have ascended the value chain, taken more highly complex processes, and accelerated the demand for the skilled workforce. Flat Planet, as an ethical player in the IT-BPO industry, maintains ... Tuesday, 16 August 2016
  17. What ASEAN Integration Means for High Value Filipino Talent

    Category: Blog/Impact

    ... burgeoning Filipino Business Processing Outsourcing (BPO) industry? The BPO industry in the Philippines has maintained its place at the forefront of Philippine economy, surpassing its revenue target ... Friday, 29 July 2016
  18. New President Duterte Driving Change in the Philippines

    Category: Blog/On The Ground In The Philippines

    ... stance in addressing pressing Philippine issues. Duterte also pushed for lower income and corporate taxes, full implementation of the Reproductive Health Law, fast and efficient government processes, ... Tuesday, 26 July 2016
  19. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    ... focus on work and in the process increase productivity. Flat Planet is a company where employees take pride in professionalism. As virtual talent, they work on schedules set by clients and they are more ... Monday, 06 June 2016
  20. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    ... to smaller business if and when they find the process of buying or inquiring from a smaller business better or more convenient. Which leads us to Tip No. 2. Tip No. 2 Ensure that customers get a good ... Tuesday, 31 May 2016

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