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  1. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... industry. “This is my first time working for a BPO company, and I expected a fast-paced, diverse environment which would allow me to work with different people inside and outside the walls of the company. ... Wednesday, 08 February 2017
  2. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... is key in sustaining professionalism among all staff. It helps dictate the way they should behave in the office, how they should communicate with people, and how they approach their work. It is important ... Wednesday, 18 January 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... of success stories from people who work in the BPO industry—from people who lived in rural areas making it as a call center agent in the city; employees who have been able to fund the purchase of property ... Thursday, 12 January 2017
  4. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... services are much higher than wages in manufacturing. “If you take a look at some wages that people in New York have to pay for BPO services, it’s anywhere from eight to ten times what they pay in Manila ... Monday, 09 January 2017
  5. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... (37%), fighting corruption in government (32%), reducing poverty (32%), and fighting criminality (31%) rounded up the top five issues among the Filipino people. Other national concerns include increasing ... Monday, 14 November 2016
  6. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... of times. Once again, I found myself captivated by the beauty of the country and its people. From the busy streets of the CBD to the relaxing view of Darling Harbour, Sydney is simply an amazing city. ... Monday, 07 November 2016
  7. Experience Over Youth

    Category: Blog/Practical Guide

    There are many companies that believe hiring younger employees over experienced ones is wiser—they perceive younger individuals as energetic, people pleasers, and sources of fresh perspectives that can ... Monday, 24 October 2016
  8. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... million jobs in the Philippines, but only two million are in the ICT sector. He said increasing the labor force to 10 million would alleviate poverty as more people would have higher-paying jobs. Big ... Thursday, 20 October 2016
  9. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... a person is expected to live, Inequality of outcomes—the inequalities between people within a country in terms of how long they live and how happy they feel, based on the distribution of life expectancy ... Wednesday, 19 October 2016
  10. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... and experience working alongside millennials in both Australia and the Philippines. Millennials in the Philippine and Beyond Grouping people according to their age brackets and attributing specific ... Tuesday, 04 October 2016
  11. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... and processes to be accessed and managed by authorized people, as opposed to programs that are anchored to a desktop. We’ve relied on the cloud more in the past decade than ever. When we update our Facebook ... Tuesday, 20 September 2016
  12. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... like they belong is to make a composite group photo of the team members. It may be an uncouth way of bringing people together, but it breaks the ice and projects the image of a unified team. Interpersonal ... Thursday, 15 September 2016
  13. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... delicious food, and fun, interactive activities. This year there was a magic show, different games for the kids and the adults. There was a bouncy castle, and various booths people could visit, such as ... Friday, 09 September 2016
  14. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... people deciding whether or not to outsource. This unspoken topic is the transition for companies from a line-of-sight management to a remote team. If outsourcing to the Philippines is your first experience ... Tuesday, 06 September 2016
  15. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... Filipinos receive guests in their home turf with warmth and generosity, and this is one of their most outstanding traits as a people. 2. Humility Filipinos are never ones to boast anything, unless ... Thursday, 01 September 2016
  16. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... Group and Dado Banatao, a Filipino venture capitalist based in Silicon Valley. He said that they know that the BPO sector is a major growth driver for the Philippine economy, and people in this industry ... Wednesday, 31 August 2016
  17. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... language, and time zones are not really an issue. In today’s world where most people speak the same language, especially in a thoroughly professional environment populated by knowledgeable and experienced ... Tuesday, 23 August 2016
  18. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... would regularly meet at a Total gas station and the place would be swarmed with so many cars and people that it soon became a huge community of hardcore car fans who were into racing and modifications. ... Monday, 22 August 2016
  19. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... promoting the idea of mobilizing more people instead of mobilizing more vehicles to maximize limited road space. This means pushing for car owners to take mass transit, but the government still has a long ... Friday, 05 August 2016
  20. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... is expected to double in 2016. As one of the biggest consumers of social media, Filipino people are known to be very tech-savvy as social media is a natural inclusion in their daily lives. In this article ... Wednesday, 03 August 2016

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