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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... the excellent productivity, and forging an excellent relationship, the account expanded to more than ten positions, with a middle manager overseeing the work on the ground. The Philippines, coupled with ... Wednesday, 08 February 2017
  2. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... Filipinos to fly overseas in search of high-paying jobs, essentially expanding the middle class. Outsourcing in the Philippines started to gain traction after the 2009 Global Financial Crisis as American ... Thursday, 12 January 2017
  3. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect ... Monday, 09 January 2017
  4. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... in our efforts to ensure clients maintain a competitive edge in their respective industries all over the world. We’ve been very fortunate to collaborate with the many clients whose businesses we believe ... Tuesday, 22 November 2016
  5. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... (37%), fighting corruption in government (32%), reducing poverty (32%), and fighting criminality (31%) rounded up the top five issues among the Filipino people. Other national concerns include increasing ... Monday, 14 November 2016
  6. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... that you need to thoroughly understand. A mistake on either the classification of staff, tax deposits, and overtime payments, among others can be very costly when penalized. Outsourcing your payroll is ... Tuesday, 25 October 2016
  7. Experience Over Youth

    Category: Blog/Practical Guide

    There are many companies that believe hiring younger employees over experienced ones is wiser—they perceive younger individuals as energetic, people pleasers, and sources of fresh perspectives that can ... Monday, 24 October 2016
  8. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... million jobs in the Philippines, but only two million are in the ICT sector. He said increasing the labor force to 10 million would alleviate poverty as more people would have higher-paying jobs. Big ... Thursday, 20 October 2016
  9. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... and poverty among other things. But objectively, the Philippines may be doing better than expected, out of the 140 countries included in the report. Calculating Happiness The HPI collects four key ... Wednesday, 19 October 2016
  10. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... employees. A company that cultivates transparent working relationships can enjoy high productivity, employee satisfaction, low turnover rate, and a stronger office culture. As the leader of your company ... Wednesday, 28 September 2016
  11. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... public places including parks, plazas, public libraries, schools, government hospitals, train stations, airports, and seaports,” he said, to the delight of millions of Filipinos. The Department of Information ... Monday, 26 September 2016
  12. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... family. The annual Family Day is an anticipated company event as it is the one time in the year solely dedicated to the recreation of staff and their loved ones. Everyone gets to socialize freely over ... Friday, 09 September 2016
  13. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... and sophisticated systems to replace the human element in jobs that can be taken over by machines. 72% of the BPO workforce is composed of the “lower value” sector, which call center agents fall under. ... Wednesday, 31 August 2016
  14. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... in the past few years, achieving significantly better earnings since, having a higher growth rate overseas than when the business remained home. Offshoring is no longer just for large corporations—with ... Tuesday, 23 August 2016
  15. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... He wasn’t into racing though, he said. He left that to his friends who had faster cars that could burn a tarmac easily. Over the years, Mike started choosing pickups over faster cars, even selling his ... Monday, 22 August 2016
  16. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... your business to, you may still feel overwhelmed amidst all the requirements in building your office overseas. One thing you can do to guarantee the proper establishment of your new office is to hire the ... Tuesday, 16 August 2016
  17. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    As the Philippines undergoes a drastic overhaul of its education system, many Filipinos and businesses raise their concerns about how this will affect the Philippine workforce and the IT-BPO industry in ... Tuesday, 16 August 2016
  18. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... achieving the same level of sophisticated technology as China, or at the very least in improving its transportation infrastructure. The ASTP But what has the Philippine government been doing to address ... Friday, 05 August 2016
  19. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... the Asia Pacific region has over one billion Internet users, and the Philippines makes up over 44 million users of this population, second only in Southeast Asia, and sixth in the whole of Asia. This number ... Wednesday, 03 August 2016
  20. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    ... its surrounding towns and cities with over 10,000 deaths and casualties. Flat Planet, in preparation for the rainy season, diligently monitors Tropical Storm Risk up to a week prior to the arrival ... Monday, 01 August 2016

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