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  1. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    Pulse Asia Research, Inc.’s Ulat ng Bayan, published on October 2016, presented its findings on the most pressing issues in the Philippines, and performance ratings of the Duterte administration on specific ... Monday, 14 November 2016
  2. Experience Over Youth

    Category: Blog/Practical Guide

    ... and Experience Most business leaders look up to young entrepreneurs like Facebook’s Mark Zuckerberg or Snapchat founder Evan Spiegel who have launched their multi-billion innovations in their early 20s. ... Monday, 24 October 2016
  3. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... materials during floods. They may come across as somewhat facetious or aloof at times, but humor is a common coping mechanism for most Filipinos. Happiness is an innate Filipino quality, one that empowers ... Wednesday, 19 October 2016
  4. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    Choosing the offshore site for your business may be one of the most important decisions you will make for your business. There is a huge risk in transferring some of your company’s operations to another ... Tuesday, 11 October 2016
  5. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... says there are people who are considered “Forgotten Millennials,” outside of the mental picture most executives have of millennials being 20-25 year olds. These are the Filipinos in their late 20s and ... Tuesday, 04 October 2016
  6. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... the principle consistently and motivating the staff to be their most outstanding selves. Personally communicate with staff Recognize the successes of your employees. This is very reassuring as everyone ... Wednesday, 28 September 2016
  7. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... rate—at least $18 per month, which is almost four times more expensive than the global average of $5.20. Pricing in the new broadband project has not been announced. BPO Growth The Business Process ... Monday, 26 September 2016
  8. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    Most businesses have adapted to new technological innovations in the workplace, one of them being the cloud. Cloud computing involves a platform accessible through the Internet, allowing certain tasks ... Tuesday, 20 September 2016
  9. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... on behalf of our clients, and what we feel would improve the entire experience the most. It also makes it easier to quickly convey information across multiple staff inside your business who require visibility. ... Tuesday, 06 September 2016
  10. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... Filipinos receive guests in their home turf with warmth and generosity, and this is one of their most outstanding traits as a people. 2. Humility Filipinos are never ones to boast anything, unless ... Thursday, 01 September 2016
  11. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    Automation has been a prominent buzzword in the Business Process Outsourcing (BPO) industry in the Philippines this past year, mostly because it has incited fear about job security, especially in the contact ... Wednesday, 31 August 2016
  12. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... language, and time zones are not really an issue. In today’s world where most people speak the same language, especially in a thoroughly professional environment populated by knowledgeable and experienced ... Tuesday, 23 August 2016
  13. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... And this is just on the way to work! The Philippines is the second most populous country in Southeast Asia, and 50% of its 88 million population live in urban areas. Consequently, the transport sector ... Friday, 05 August 2016
  14. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    The Philippines gets hit by an average of 20 typhoons per year from June to December, most especially between August and October. With these typhoons often come torrential rains which generally travel ... Monday, 01 August 2016
  15. New President Duterte Driving Change in the Philippines

    Category: Blog/On The Ground In The Philippines

    ... most outstanding statements is his stand to protect women’s rights by fully implementing the Magna Carta for Women, essentially promoting a feminist outlook in creating equal opportunities and rights for ... Tuesday, 26 July 2016
  16. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    ... This isn’t always easy. Productivity is reliant on different factors, but among the most important is focus. To be more productive, one has to be able to focus on tasks and be able to accomplish them within ... Monday, 06 June 2016
  17. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    Ralph Edward or “Papi” is the easily the funniest person in Flat Planet.  Even the most casual conversation with him ends up with you laughing and losing your dignity because you might’ve snorted once ... Friday, 03 June 2016
  18. Not a Model, But a Model Employee

    Category: Blog/A Virtual Experience

    ... computer science graduate with some background in programming, Jayne has been with Flat Planet for almost two years. Before joining the company, she worked similar jobs in the healthcare and real estate ... Thursday, 19 May 2016
  19. Tips for Business Owners

    Category: Blog/Impact

    ... and it’s essential that owners make the most of their work hours for productive activities to help the business grow. Do some online research and download high-rated apps that gives users a virtual workspace ... Wednesday, 11 May 2016
  20. Keep Your Company Culture Positive, Happy

    Category: Blog/Practical Guide

    ... important as every other business factor to keep companies afloat. A positive culture attracts and helps retain the most talented and driven employees. It also has an impact on financial and employee performance. ... Thursday, 05 May 2016

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