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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    In the outsourcing industry, the success of managing an offshore team hinges heavily on transparency and constant communication between all stakeholders on both sides. The lack of personal, physical ... Wednesday, 21 June 2017
  2. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... Flat Planet management, continually proves itself to be a place highly conducive for businesses to progress. While there are many challenges confronting the Philippine BPO sector, its benefits effortlessly ... Wednesday, 08 February 2017
  3. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... financial statements for management, and contact clients as I’m also in charge of collecting payments. I like touching base with clients because they’re very accommodating, and when you’re courteous towards ... Wednesday, 08 February 2017
  4. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ...  Following these suggestions, and tailoring the management of your offshore team based on their needs only leads to increased ROI. Apart from recruiting only high-value talent, and having middle management ... Wednesday, 18 January 2017
  5. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... and European banks under regulatory scrutiny and cost pressure began offshoring complex functions such as portfolio management, fraud management, and financial modelling. And as The Philippines has a wide ... Thursday, 12 January 2017
  6. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... that you trust them enough to work on important responsibilities, but it also allows them to work on their management and leadership skills, giving them more opportunities for growth beyond their job scope. ... Thursday, 15 September 2016
  7. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... people deciding whether or not to outsource. This unspoken topic is the transition for companies from a line-of-sight management to a remote team. If outsourcing to the Philippines is your first experience ... Tuesday, 06 September 2016
  8. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... on efforts that would generate more income and impact. If you’ve thought about outsourcing particular tasks such as bookkeeping or social media management, and positions such as web developers and virtual ... Tuesday, 23 August 2016
  9. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... each aspect. You may ask them to rate themselves on specific skills, be it graphic design, bookkeeping, or project management to see the range and scope of their skills in previous jobs. You may even go ... Tuesday, 16 August 2016
  10. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    ... of typhoons, which helps management gauge and predict the level of operations in the coming days. By using this service, clients can normally get several days’ warning before any interruptions. Flat ... Monday, 01 August 2016
  11. Not a Model, But a Model Employee

    Category: Blog/A Virtual Experience

    ... a clear sense of community among the employees -- even the management. The work by itself is non-stressful, but because of the work environment, it’s fun. It’s easy to make friends here, and I like how ... Thursday, 19 May 2016
  12. Keep Your Company Culture Positive, Happy

    Category: Blog/Practical Guide

    ... people; people who meet their goals are often the ones who also stay loyal.  A responsive company and a management that’s serious about retaining their best people should not neglect company culture. ... Thursday, 05 May 2016
  13. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    ... and your relationship is based on mutual benefit and respect. Flat Planet is a virtual talent-hiring company where the staff and management share the common goal: to implement ethical practices to improve ... Thursday, 14 April 2016
  14. Flat Planet Launches iPhone App

    Category: Blog/On The Ground In The Philippines

    ... for companies from a line-of-sight management to a remote team. If outsourcing to the Philippines is your first experience of having staff work outside your office, there can be a learning curve to ... Tuesday, 08 March 2016
  15. Use Technology to Improve Small Businesses

    Category: Blog/Practical Guide

    ... management (CRM) software so they can operate more efficiently. They also know that digital technology such as apps and business management programs can help them compete against bigger companies. It ... Wednesday, 02 March 2016
  16. Help Your Company Prevent Serious Accounting Mistakes

    Category: Blog/Impact

    ... other management expenses. It’s important to have the actual receipts to all purchases made because they will give information about each transaction made and help prevent mistakes from cropping up in ... Thursday, 18 February 2016
  17. Trends in the New Workplace Small Businesses Should Adjust to

    Category: Blog/Practical Guide

    ... and technologies.  They turn to customer relationship management programs and applications so they can monitor customer insight, keep track of their contacts, monitor their social media presence and stay ... Wednesday, 17 February 2016
  18. Biggest Difference Between Australia and the Philippines

    Category: Blog/Hard Heads: The BPO Business Case

    ... between someone paid $100 per week vs $250 per week. Or would you prefer not to imagine what a 90% decrease in quality looks like....nor the management overhead and frustration of trying to unsuccessfully ... Tuesday, 09 February 2016
  19. Can Impatience Create Successful Outsourcing?

    Category: Blog/Hard Heads: The BPO Business Case

    ... expat managers and a senior Filipino management team that uphold these standards. A team who leads by example on what it means to not accept compromise. We create an environment within the office, which ... Wednesday, 20 January 2016
  20. So What Jobs Can You Outsource Offshore?

    Category: Blog/Hard Heads: The BPO Business Case

    ...  Virtual Receptionist  Management Accounting Mobile App Developers Bookkeeping Online Chat Sales and Support  Software Developers Accounts Payable Marketing Support Web ... Wednesday, 06 January 2016

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