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  1. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ...  Within the past 15 years the industry has become a viable source of livelihood for Filipinos. The proliferation of companies outsourcing different types of functions has helped reduce the urgency for ... Thursday, 12 January 2017
  2. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... steady progress and competitiveness to these businesses, and providing excellent career and life opportunities to motivated and reliable Filipinos. “We’re honored to be part of this list, and be recognized ... Tuesday, 22 November 2016
  3. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... data points that are used to calculate the Index: Wellbeing—how satisfied residents of each country say they are with life overall on a scale of zero to ten, Life expectancy—the average number of years ... Wednesday, 19 October 2016
  4. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... have more knowledge, life skills, training and diverse professional experience. Staff who are stable, responsible and who have the skill sets would provide great value to any company. On the other hand, ... Tuesday, 04 October 2016
  5. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... the story of the company from the perspective of the senior leaders about its values. It could also include real-life examples from employees talking about how the values speak to them personally, and ... Wednesday, 28 September 2016
  6. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... to that feeling of being eternally grateful to anyone who has significantly helped you in life. A person may feel indebted to someone who helped him finish schooling through financial assistance, or someone ... Thursday, 01 September 2016
  7. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... Flat Planet is just a bonus because I get to work with vehicles, and I get to help real people. These are real people that you get to affect lives,” he said. “Flat Planet changed my life because I was ... Monday, 22 August 2016
  8. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... about their daily routine in the office should tell you how they effectively separate their professional life and personal life. You may ask them how they approach stress in previous jobs, or even ask ... Tuesday, 16 August 2016
  9. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... we also help customers make better choices based on what they need,” he said. When it comes to his personal life, Papi is also the sort who likes to live creatively. He and his friends from university ... Friday, 03 June 2016
  10. Not a Model, But a Model Employee

    Category: Blog/A Virtual Experience

    ... it comes to personal lifestyle choices, everyone is free to be themselves here,” she said. Now that we’ve got the work concerns and the work environment out of the way, let’s return to the topic of Jayne’s ... Thursday, 19 May 2016
  11. Watch Out: Accountant Busy at Work

    Category: Blog/A Virtual Experience

    ... accounting – I want to understand Australian tax laws from back to front. I’ll find a way to do this soon enough,” she said. As for her personal life, PJ says that she’s very typical in her hobbies: ... Friday, 29 April 2016
  12. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... to give them a better life,” she said. When one of her brothers – Mike – died because of heart disease, Mai’s resolve strengthened. “Mark died because we had no money for his medicine or her regular ... Thursday, 07 April 2016
  13. Can Impatience Create Successful Outsourcing?

    Category: Blog/Hard Heads: The BPO Business Case

    ... life that they grew up with. By then they are just worn down and exhausted from the battle. Hiring staff who have grown up in the Philippines and spent their entire life in this system are not used to ... Wednesday, 20 January 2016
  14. Own Your Goals and Base them on Your Own Values

    Category: Blog/Impact

    Start the year right by setting your goals and your desired outcomes clearly. It’s important that we always keep track of what we want to achieve in life so that we can also plan our actions that will ... Tuesday, 19 January 2016
  15. He Became a Japanese Language Speaker “By Accident”

    Category: Blog/A Virtual Experience

    ... and his wife have three children, aged 22, 13 and six.  His wife stays at home to run the household. “Ours is a simple life. We just go to the malls during weekends and eat out. Our youngest – the only ... Monday, 04 January 2016
  16. E-commerce Systems Help Companies Increase Sales

    Category: Blog/Practical Guide

    ... businesses not only attract more customers, but also gain deeper insight on the purchasing behavior of their customers, prospects, and even competitors. Proliferation of Outsourcing Services It’s ... Thursday, 26 November 2015
  17. Does Your Business Use a Typewriter? We do!

    Category: Blog/Hard Heads: The BPO Business Case

    ... the same time zone as Australia. People who are eager to work hard and improve their lot in life. My company exists to bridge the gap between western business owners and the skilled Filipino workforce. ... Monday, 23 November 2015
  18. Why I Offshored Myself to the Philippines

    Category: Blog/A Virtual Experience

    ... the process of setting up in the Philippines, the challenges, advantages and disadvantages. Packing my life up, relocating and learning as I go has shown me how the skillsets of future employees is going ... Monday, 16 November 2015
  19. Have you got a mate in the Philippines?

    Category: Blog/Hard Heads: The BPO Business Case

    ... uncertain and unknown environment, it can be easy to stick with what is familiar and look towards your friend running a lifestyle business in the Philippines as the ideal starting point for your offshore ... Tuesday, 10 November 2015
  20. The Forgotten Entrepreneurs Now Facing the Perfect Storm

    Category: Blog/Hard Heads: The BPO Business Case

    I am fortunate to meet many self-made people who have built their businesses over 20 to 30 years, through a lifetime of hard work. It is a real pleasure to meet people like this – that have seen many ... Wednesday, 04 November 2015

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