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  1. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    Last month, our very own Victoria met with various clients in Australia. Here she recounts her experiences during her recent visit. Last October 2, I was given an opportunity by Flat Planet to visit ... Monday, 07 November 2016
  2. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... center hotspot, and has developed into a BPO hub within the last few years, and it can now progress to being a processing hub for big data, essentially improving the service sector and national economy. ... Thursday, 20 October 2016
  3. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    Derek Stewart Speaks at the Q2 HR Solutions Conference Last September 22, 2016, Flat Planet was invited to speak at Q2 HR Solutions’ Conference, titled: Gen whY: Decoding the Millennial Workforce, at ... Tuesday, 04 October 2016
  4. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    The deployment of a national broadband plan was one of President Rodrigo Duterte’s initiatives in his State of the Nation Address last July 25, 2016. “Wi-Fi access shall be provided at no charge in selected ... Monday, 26 September 2016
  5. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    Flat Planet celebrated its sporty-themed Family Day 2016 at the Magallanes Village Gym last September 3, Saturday. It was a successful event attended by Flat Planet staff and their beloved family members ... Friday, 09 September 2016
  6. Reap the Benefits of Offshoring

    Category: Blog/Impact

    ... costs. In the last decade, the business model that has made great strides in efforts to bring down the costs of producing goods and implementing services is the offshoring/outsourcing model. Depending ... Wednesday, 20 April 2016
  7. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... now been in Flat Planet for the last two years and eight months. Now, Mai is now in a better position to send money to her family in Calbayog and to even get a loan for her own house.  She has full healthcare ... Thursday, 07 April 2016
  8. Using Social Media to Expand Your Business

    Category: Blog/Impact

    ... Victoria and Northern Territory are the last with 16 percent and 11 percent respectively.  The survey included 1000 small businesses across a range of sectors. It also pointed out that only 18 percent ... Wednesday, 06 April 2016
  9. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... loans and so on) and interest rates are very high. Beyond that, it is still a cash economy, with many places not accepting plastic, and minimal online shopping.   When you combine those factors, ... Tuesday, 05 April 2016
  10. Email Marketing Is Still King

    Category: Blog/Impact

    ... more effective and attractive to potential clients even as we use our email blasts to keep in touch with existing ones.Flat Planet keeps a regular schedule for its newsletter as well as posts daily on ... Tuesday, 22 March 2016
  11. Get Ready to Hear the Sound of Flat Planet

    Category: Blog/A Virtual Experience

    ... because people like to sing along to them. Previously we had a friendly videoke competition and it was a success. The 2015 Christmas party was also a blast because the band we invited was really good, ... Monday, 14 March 2016
  12. Sales and Marketing 101 for Small Businesses

    Category: Blog/Impact

    ... to create positive, recognizable, and lasting brand awareness to create interest for the products and services of the business. Unlike sales teams, marketing teams and departments usually keep long-term ... Thursday, 03 March 2016
  13. Biggest Difference Between Australia and the Philippines

    Category: Blog/Hard Heads: The BPO Business Case

    ... air con, wifi and other specifics that you would take for granted in Melbourne. I had assumed too much. Staying near that area for even two weeks gave me a cough and bout of bronchitis that would last ... Tuesday, 09 February 2016
  14. Mr. and Ms. Flat Planet 2016 and Setting Goals

    Category: Blog/A Virtual Experience

    ... in the 64th edition of the Miss Universe pageant which was held last December 20 2015 in Las Vegas, Nevada, in the United States. According to reports, Ms. Wurtzbach was single-minded in her pursuit of ... Monday, 25 January 2016
  15. Flat Planet Turns Five

    Category: Blog/A Virtual Experience

    With absolutely decadent chocolate cupcakes and chilled sparkling wine, the employees and the management of Flat Planet celebrated the company’s fifth anniversary last November 27!  It was a short ... Wednesday, 02 December 2015
  16. Does Your Business Use a Typewriter? We do!

    Category: Blog/Hard Heads: The BPO Business Case

    ... 2015] is the 103rd easiest country to do business in (from a compliance point of view, contract enforcement, access to credit etc) down 6 places from last year. So, in fact, the trading environment, according ... Monday, 23 November 2015
  17. Six Signs You Should Start Outsourcing

    Category: Blog/Practical Guide

    ... work that may end up neglected in the long run should be outsourced. 5.When the need is short-term: There are types of projects that do not require full-time work such as seasonal projects that last ... Thursday, 12 November 2015
  18. Address the Problem of Poor Customer Service

    Category: Blog/Practical Guide

    ... improved and adjusted to ensure they align with the needs of customers. In the last five years, contact centers have made it a point to focus on customer empathy as an important aspect of their support ... Thursday, 12 November 2015
  19. Flat Planet’s Successful Melbourne Cup 2015 Event

    Category: Blog/A Virtual Experience

    Flat Planet’s Melbourne Cup 2015 event was a rousing success! Held last Nov. 3, the event had Flat Planet employees leaving work half way through the day and spending the rest of it at a cozy bar in ... Tuesday, 10 November 2015
  20. Flat Planet is 36th on BRW Fast 100 List

    Category: Blog/Impact

    ... the Fast Starters list are ranked based on their revenue and growth percentage within the last year or four years. Read the complete BRW Fast 100 list online @ http://www.brw.com.au/lists/fast-100/2015 ... Monday, 02 November 2015

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