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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    ... As well as our seven years of experience in managing hundreds of employees in the Philippines, and dozens and dozens of bespoke client engagements. With Version 1.1 released just recently in May 2017, ... Wednesday, 21 June 2017
  2. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    Eileen, the new leader of the Finance team of Flat Planet, just joined the company in January 2017. She has a degree in Accountancy, an MBA, and is also a CPA who has amassed more than a decade of experience ... Wednesday, 08 February 2017
  3. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... that your onshore and offshore teams think and feel that they are just one team, and that there is a principle of equality evident in all aspects of the work, whether it be on the workload or benefits. ... Wednesday, 18 January 2017
  4. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... power that property and auto sales in the country has spiked. In 2016, auto sales hiked 24.5% to 292,502 just as when neighboring countries such as Malaysia’s auto sales dropped 14%. There are thousands ... Thursday, 12 January 2017
  5. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... of 86%, Vice-President Leni Robredo, 66%, Senate President Aquilino Pimentel III, 61%, Speaker of the House of Representatives, 43%, and Supreme Court Chief Justice Maria Lourdes Sereno, 46%. In June, ... Monday, 14 November 2016
  6. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... as Filipinos are constantly used to dealing with problems, they have an aphorism, “Tawanan na lang ang problema,” which translates to “Just laugh at your problems,” suggesting that making light of your ... Wednesday, 19 October 2016
  7. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... millennials still live with their parents until they get married (or even afterwards), even if they have the means to live independently. This is just one example of how different the attitudes can be ... Tuesday, 04 October 2016
  8. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    “Sunlight is the best of disinfectants,” according to U.S. Supreme Court Justice Louis D. Brandeis, and in the workplace, this rings true in the form of the professional relationship between employer and ... Wednesday, 28 September 2016
  9. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... into our everyday lives because of the easy access and real-time results. But what are its benefits to businesses, especially to those that are just emerging? Flexibility The cloud is an agile tool ... Tuesday, 20 September 2016
  10. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... line manager responsible for a few staff can just see their direct reports. Our clients have already been using the iPhone version for several months, and we have received a lot of positive feedback ... Tuesday, 06 September 2016
  11. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... just pure AI. Yang also said that his company is developing AI tools which they will be opening to all BPO companies in the Philippines. They encourage these companies to use their technology with their ... Wednesday, 31 August 2016
  12. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... in the past few years, achieving significantly better earnings since, having a higher growth rate overseas than when the business remained home. Offshoring is no longer just for large corporations—with ... Tuesday, 23 August 2016
  13. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... than just a hobby, but a passion. Mike Joined Flat Planet in June 2016 as a technical representative, and fortunately, his job aligns with his interests. Mike has always been in love with cars. His ... Monday, 22 August 2016
  14. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    Offshoring can seem like a huge risk on the outset as it pushes you to cross unfamiliar territory. Offshoring and outsourcing is no longer just for large corporations and contact centers. It has become ... Tuesday, 16 August 2016
  15. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    ... on a global scale as it adjusts to the needs of the industry in the coming years. It may still be too early to tell how the Philippine workforce may develop in the near future, but Flat Planet is committed ... Tuesday, 16 August 2016
  16. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... And this is just on the way to work! The Philippines is the second most populous country in Southeast Asia, and 50% of its 88 million population live in urban areas. Consequently, the transport sector ... Friday, 05 August 2016
  17. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... having a strong online presence and network is a must.   Social media is more than just a buzzword and a passing fad—it has become a realm of its own that helps businesses and companies in marketing ... Wednesday, 03 August 2016
  18. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... to reviewers of stand-up comedians. But he’s not in Flat Planet to make people laugh. That’s just a bonus. Papi – former online gaming guru, tattoo artist, drummer, and could’ve-been architect works as ... Friday, 03 June 2016
  19. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    ... compete just on the basis of prices Small business should not attempt to match or beat the prices of their bigger, stronger competitors. It’s not likely that your everyday small business can sell at ... Tuesday, 31 May 2016
  20. Not a Model, But a Model Employee

    Category: Blog/A Virtual Experience

    ... “It’s a good place to hang out during break periods,  but there are so many people who want to sit there, eat and just talk with friends that the space is too small. “  (Personally we think it’s the free-flowing ... Thursday, 19 May 2016

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