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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    In the outsourcing industry, the success of managing an offshore team hinges heavily on transparency and constant communication between all stakeholders on both sides. The lack of personal, physical ... Wednesday, 21 June 2017
  2. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... industry. “This is my first time working for a BPO company, and I expected a fast-paced, diverse environment which would allow me to work with different people inside and outside the walls of the company. ... Wednesday, 08 February 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    One of the Philippines’ major economic drivers is the Business Process Outsourcing (BPO) industry, which provides 1.3 million jobs and $25 billion in revenue. In 2017, the industry is expected to exceed ... Thursday, 12 January 2017
  4. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect ... Monday, 09 January 2017
  5. Experience Over Youth

    Category: Blog/Practical Guide

    ... them. Their ideas tend to be too green to make a huge difference in the workplace. Older employees on the other hand have a wider understanding of the work at hand and the industry. They have racked ... Monday, 24 October 2016
  6. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... data provides companies the opportunity to determine consumer habits and trends in order to improve their products and services. In the Philippines, the big data market is still a minute industry, but ... Thursday, 20 October 2016
  7. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... center of the industry. No longer considered as “The Sick Man of Asia” but as “The Next Asian Miracle,” The Philippines has been enjoying a robust economy built on foreign investments, especially by the ... Tuesday, 11 October 2016
  8. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... keep them engaged in the workplace, or to encourage them to join your company. If this becomes the norm in the industry, it may get to the point where it becomes an arms race of perks, setting a culture ... Tuesday, 04 October 2016
  9. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... Outsourcing industry is expected to experience a surge upon the implementation of this broadband infrastructure as new BPO hubs will be developed outside of the existing central business districts. Improved ... Monday, 26 September 2016
  10. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... to continuing to raise the standard of service and possibilities in the industry.  ... Tuesday, 06 September 2016
  11. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    Automation has been a prominent buzzword in the Business Process Outsourcing (BPO) industry in the Philippines this past year, mostly because it has incited fear about job security, especially in the contact ... Wednesday, 31 August 2016
  12. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... Strada. Mike was previously part of the Technical Support industry for Australia, where he learned how to interact with Aussie clients, giving him the perfect experience for Flat Planet. Joining Flat ... Monday, 22 August 2016
  13. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... a more sophisticated global industry that also caters to small and medium enterprises. And since Australia’s economy rate has slowed down to 0.2%—its slowest in two years—it has been predicted that outsourcing ... Tuesday, 16 August 2016
  14. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    As the Philippines undergoes a drastic overhaul of its education system, many Filipinos and businesses raise their concerns about how this will affect the Philippine workforce and the IT-BPO industry in ... Tuesday, 16 August 2016
  15. What ASEAN Integration Means for High Value Filipino Talent

    Category: Blog/Impact

    ... burgeoning Filipino Business Processing Outsourcing (BPO) industry? The BPO industry in the Philippines has maintained its place at the forefront of Philippine economy, surpassing its revenue target ... Friday, 29 July 2016
  16. New President Duterte Driving Change in the Philippines

    Category: Blog/On The Ground In The Philippines

    ... Davao City, where there was strong support for the BPO industry. Should employment be an unviable option, especially for those in rural areas, entrepreneurship is an advocated alternative. One of his ... Tuesday, 26 July 2016
  17. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... and industry from a very early age. When I was in grade school,  I tried to help out my family by selling candies to my classmates,” she said. In high school, she made do with only two pairs of shoes ... Thursday, 07 April 2016
  18. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... someone earning about $1000/month will lose a third of their salary to tax. Beyond that, fast growing economies means more money and jobs, which are good, and the outsourcing (BPO) industry has been ... Tuesday, 05 April 2016
  19. Flat Planet Launches iPhone App

    Category: Blog/On The Ground In The Philippines

    ... provider in the Philippines, we look forward to continuing to raise the standard of service and possibilities in the industry.    ... Tuesday, 08 March 2016
  20. Trends in the New Workplace Small Businesses Should Adjust to

    Category: Blog/Practical Guide

    Industry experts have it that companies should find means to remain in constant and close contact with their customers. This, they say, is among the best business practices that will help small companies ... Wednesday, 17 February 2016

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