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  1. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... is key in sustaining professionalism among all staff. It helps dictate the way they should behave in the office, how they should communicate with people, and how they approach their work. It is important ... Wednesday, 18 January 2017
  2. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... aspirations. It has given hundreds of thousands of people access to a comfortable life with dignity, so that they can focus on the other important aspects in their lives in a way previous generations have ... Thursday, 12 January 2017
  3. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    Choosing the offshore site for your business may be one of the most important decisions you will make for your business. There is a huge risk in transferring some of your company’s operations to another ... Tuesday, 11 October 2016
  4. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... be constant in terms of the employment climate—“Staff will never want to be underpaid, or do work that is not important. So we focus on paying staff enough so that they can live with dignity, and focus ... Tuesday, 04 October 2016
  5. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... or team, there are a few important things you can do to realize your ideal office culture. Infuse the company values When the company sets its mission, vision, and core values, it must be firm in ... Wednesday, 28 September 2016
  6. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... important files, there is less risk because these applications have built-in security measures that guarantee the safety of your data. In case of power failures, bandwidth fluctuations, or natural disasters, ... Tuesday, 20 September 2016
  7. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... with team members. Given the limited opportunities for interaction, there are a few important things you can do to instill trust as the leader of your team. Inclusive Approach Start by creating an ... Thursday, 15 September 2016
  8. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... your realm of responsibility to set clear goals and milestones with your contracted provider and offshore team. It is important that your team works in the same capacity as if they were your team in-house. ... Tuesday, 23 August 2016
  9. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    Productivity is very important to success, and more productive employees have higher chances of becoming more successful because they secure more achievements at work. But how does one become more productive? ... Monday, 06 June 2016
  10. Manage Virtual Employees and Teams for Better Output

    Category: Blog/Hard Heads: The BPO Business Case

    ... for long periods. Managers of virtual employees/teams should always keep in mind that they hired virtual staff to accomplish specific tasks within specific time frames. What’s important is to ensure ... Wednesday, 18 May 2016
  11. Tips for Business Owners

    Category: Blog/Impact

    ... as well as the long-term objectives. It should also include the milestones that need to be met as a means to gauge and measure progress, as well as the all-important revenue projections. Not everyone ... Wednesday, 11 May 2016
  12. Keep Your Company Culture Positive, Happy

    Category: Blog/Practical Guide

    ... important as every other business factor to keep companies afloat. A positive culture attracts and helps retain the most talented and driven employees. It also has an impact on financial and employee performance. ... Thursday, 05 May 2016
  13. Watch Out: Accountant Busy at Work

    Category: Blog/A Virtual Experience

    ... the one they think is the strongest-willed and most reliable,” she said. “I guess maybe it’s because of my temperament: when I give attention to something important like a problem or an issue at home, ... Friday, 29 April 2016
  14. Reap the Benefits of Offshoring

    Category: Blog/Impact

    ... on the provider of offshoring/outsourcing services, the model comes in different forms, and some are more effective than others. What is important is that companies that engage in offshoring ensure that ... Wednesday, 20 April 2016
  15. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    ... compliance staff or a department that can coordinates compliance activities of the company as well as identify trends and law changes. Your outsource provider is your partner It’s also important ... Thursday, 14 April 2016
  16. Using Social Media to Expand Your Business

    Category: Blog/Impact

    It’s unanimous: Millennials are the most tech-savvy generation; but whether you’re a member of Generation X or a Baby Boomer, when it comes to staying competitive in business, it’s important to keep ... Wednesday, 06 April 2016
  17. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... that fascinates me. To understand why it is so important, you have to understand that not only are many people here living pay cheque to pay cheque, but you also need to understand two other factors, (1) ... Tuesday, 05 April 2016
  18. Transforming Lives by Creating Opportunities

    Category: Blog/Hard Heads: The BPO Business Case

    ... saw my worth. However, most importantly, I have only been able to achieve all of this because I have been presented with opportunities,” she said. Flat Planet CEO Chris Moriarty said that Mai was chosen ... Thursday, 31 March 2016
  19. Email Marketing Is Still King

    Category: Blog/Impact

    ... sit up and think about our company and what we can do for them.  It’s also important that we remember that email marketing is marketing. It’s not sales. We don’t want to hit readers over the head with ... Tuesday, 22 March 2016
  20. Get Ready to Hear the Sound of Flat Planet

    Category: Blog/A Virtual Experience

    ... way to form bonds of friendship and camaraderie in the company. “It doesn’t matter if you’re a programmer, a designer, a writer, or an accountant – what’s important is that we all like music, and playing ... Monday, 14 March 2016

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