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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    ... staff reporting directly to them, but an executive to have visibility across all teams. The app allows for optional push notification so clients are informed of their team’s attendance, birthdays, work ... Wednesday, 21 June 2017
  2. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... seen the advantages of Australian companies investing in the Philippines. There have been accounts with Flat Planet wherein a client only had one position offshored to the Philippines, but after seeing ... Wednesday, 08 February 2017
  3. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... in finance. Coming into Flat Planet, Eileen had sensible expectations about working in a Business Process Outsourcing (BPO) organisation, and is glad to have gained a better view and appreciation of the ... Wednesday, 08 February 2017
  4. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... and formality of an email. You have to realize that the effectivity of an email depends upon the receiver’s ability to comprehend and take action. Compared to engaging in Skype calls or voice calls, email ... Wednesday, 18 January 2017
  5. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... of success stories from people who work in the BPO industry—from people who lived in rural areas making it as a call center agent in the city; employees who have been able to fund the purchase of property ... Thursday, 12 January 2017
  6. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... Donald Trump—have been shrugged off by economic experts. During a macroeconomic briefing by First Metro Investment Corp. on January 5, 2017, Bernardo Villegas from the University of Asia and the Pacific ... Monday, 09 January 2017
  7. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    For the third year in a row, Flat Planet has been recognized as one of the 100 fastest growing Australian companies in the BRW Fast 100 2016 of the Financial Review. This year, we have been ranked 91st ... Tuesday, 22 November 2016
  8. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... them to have rewarding careers and live comfortable lives with their families. We believe in providing higher salaries to thoroughly capable Filipino professionals, and through our weekly payroll scheme, ... Monday, 14 November 2016
  9. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... clients face to face is an opportunity for me to test whether we, as a company, have created strong relationships with them. It is also a testament to how effective we are in partnering with clients towards ... Monday, 07 November 2016
  10. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... need to follow and stay on top of. When taking care of payroll has taken over your everyday duties, you have to consider that outsourcing to a company that processes payrolls is the next best thing. Save ... Tuesday, 25 October 2016
  11. Experience Over Youth

    Category: Blog/Practical Guide

    ... and Experience Most business leaders look up to young entrepreneurs like Facebook’s Mark Zuckerberg or Snapchat founder Evan Spiegel who have launched their multi-billion innovations in their early 20s. ... Monday, 24 October 2016
  12. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... million jobs in the Philippines, but only two million are in the ICT sector. He said increasing the labor force to 10 million would alleviate poverty as more people would have higher-paying jobs. Big ... Thursday, 20 October 2016
  13. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... factors. First, the Filipinos have endured close to four centuries of colonization by Spain, the United States, and Japan, and have gone through nine years of Martial law under the Marcos regime, so they ... Wednesday, 19 October 2016
  14. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... of international clients. Filipinos hit the ground running because they have high comprehension and articulation capabilities, especially for contact centres. In many other businesses such as web development, ... Tuesday, 11 October 2016
  15. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... millennials still live with their parents until they get married (or even afterwards), even if they have the means to live independently. This is just one example of how different the attitudes can be ... Tuesday, 04 October 2016
  16. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... of frequencies in the private sector operators so the public sector may have a share in broadband access. Smart, one of the telecommunication giants in the country and subsidiary of PLDT, also announced ... Monday, 26 September 2016
  17. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    Most businesses have adapted to new technological innovations in the workplace, one of them being the cloud. Cloud computing involves a platform accessible through the Internet, allowing certain tasks ... Tuesday, 20 September 2016
  18. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... have to mean being stuck in an atmosphere of suspicion; every working team needs trust at the core of its operations. Trust cannot be measured or gauged as easily as when you are in constant personal interactions ... Thursday, 15 September 2016
  19. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... help disadvantaged kids have a better chance of a brighter future. What the Family Day ultimately showed is the rich tapestry of individuals that makes up Flat Planet. Behind the dependable staff members, ... Friday, 09 September 2016
  20. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    We have some big news, that after the successful launch of our iPhone App earlier in the year, we are launching the Android version, called “Flat Planet iNSIGHT.” A key aspect of outsourcing goes ... Tuesday, 06 September 2016

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