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  1. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... through food.” But even on vacations, you can’t take work away from Eileen. “I’m the type of person who always has to have an Internet connection anywhere I go because I have to keep track of what’s ... Wednesday, 08 February 2017
  2. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ...  Following these suggestions, and tailoring the management of your offshore team based on their needs only leads to increased ROI. Apart from recruiting only high-value talent, and having middle management ... Wednesday, 18 January 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... of success stories from people who work in the BPO industry—from people who lived in rural areas making it as a call center agent in the city; employees who have been able to fund the purchase of property ... Thursday, 12 January 2017
  4. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... Donald Trump—have been shrugged off by economic experts. During a macroeconomic briefing by First Metro Investment Corp. on January 5, 2017, Bernardo Villegas from the University of Asia and the Pacific ... Monday, 09 January 2017
  5. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... a high degree of added value to our clients beyond mere arbitrage by focusing on providing world-class performance and productivity from our brilliant Filipino staff. “This award is also an illustrious ... Tuesday, 22 November 2016
  6. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ... matters. The survey, taken from September 25 to October 1, 2016, was meant to indicate what certain national and local issues the administration should address based on civilian opinion. It revealed that ... Monday, 14 November 2016
  7. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... of times. Once again, I found myself captivated by the beauty of the country and its people. From the busy streets of the CBD to the relaxing view of Darling Harbour, Sydney is simply an amazing city. ... Monday, 07 November 2016
  8. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... an excellent option that you may take as it is a solution that will eliminate problems and headaches from the in-house payroll process. There are numerous compensation and benefits rules that businesses ... Tuesday, 25 October 2016
  9. Experience Over Youth

    Category: Blog/Practical Guide

    ... organizational boundaries or following their bosses’ directions. Some do not always feel comfortable taking instructions from superiors and would rather work based on what they perceive is necessary. This ... Monday, 24 October 2016
  10. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... amounts of information from different types of traditional and digital transactions and activities. And there is big business in harvesting these data to interpret and monetize trends and patterns for ... Thursday, 20 October 2016
  11. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    In August 2016, the Philippines was ranked as the 20th happiest place in the world by the Happy Planet Index (HPI) and the New Economics Foundation (NEF). The Index aggregates data culled from the Gallup ... Wednesday, 19 October 2016
  12. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... was made up of executives and senior HR professionals from Fortune 500s with large shared service operations in the Philippines, outsourcing companies, professional service firms and HR consultants. Derek ... Tuesday, 04 October 2016
  13. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... the story of the company from the perspective of the senior leaders about its values. It could also include real-life examples from employees talking about how the values speak to them personally, and ... Wednesday, 28 September 2016
  14. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... across the globe. As individuals can come from various countries, cultures, and work experiences, there is an increased chance for misunderstandings among the team. Working with a virtual team doesn’t ... Thursday, 15 September 2016
  15. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... and raising their families alone is an incredible feat. There was a fuzzy feeling all around seeing so many smiles and hearing so much laughter from everyone in the event—it was a testament to the distinct ... Friday, 09 September 2016
  16. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... people deciding whether or not to outsource. This unspoken topic is the transition for companies from a line-of-sight management to a remote team. If outsourcing to the Philippines is your first experience ... Tuesday, 06 September 2016
  17. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... of course a successful Filipino makes it to the international news, then they claim kinship with them. Apart from this, Filipinos are generally humble, shying away from getting any kind of attention. They ... Thursday, 01 September 2016
  18. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... documents of clients from the United States are already requiring RPA to be used by agents, so the automation is expected to come as soon as new contracts are created and renewed. What can be done to ... Wednesday, 31 August 2016
  19. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    More and more businesses are turning to offshoring to maintain optimum operations. Research from Macquarie Securities estimated that about four in every ten Australian companies have expanded offshore ... Tuesday, 23 August 2016
  20. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    ... Honda Civic. Apart from a maturing personality, he knew that the effects of global warming would soon come, so he opted for the sensible option that could weather the climate changes and bought a Mitsubishi ... Monday, 22 August 2016

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