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  1. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    Offshoring specific functions of your company has clear benefits, but it’s easy to get stuck between conflicting time zones, and language and cultural barriers. These challenges should force you to ask ... Wednesday, 18 January 2017
  2. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... and Colombia. Why Filipinos are Happy But how do Filipinos maintain such a positive disposition given the numerous problems that plague the country? This could be explained by a lot of different cultural ... Wednesday, 19 October 2016
  3. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... Derek said. “Ask yourself what is important at a human level, at a cultural level, at a practical level, because everyone in this room is in the people business. By doubling down on the things that never ... Tuesday, 04 October 2016
  4. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... beyond cultural differences between client countries such as Australia, US or UK and the Philippines. It transcends salaries, IT infrastructure, location and all the other common points of discussion for ... Tuesday, 06 September 2016
  5. Why We Pay Staff in the Philippines Weekly

    Category: Blog/On The Ground In The Philippines

    ... becoming the biggest economic sector and creating much more consumer spending. So what relevance does this have for paying staff weekly? It comes back to understanding cultural differences, a topic ... Tuesday, 05 April 2016
  6. Flat Planet Launches iPhone App

    Category: Blog/On The Ground In The Philippines

    We have some big news, that after many months of planning and preparation, we are launching our own iOS app, called “Flat Planet iNSIGHT.” A key aspect of outsourcing goes beyond cultural differences ... Tuesday, 08 March 2016
  7. Can Impatience Create Successful Outsourcing?

    Category: Blog/Hard Heads: The BPO Business Case

    ... staff to live with dignity. The real cost is the hidden one, of senior management’s time in Australia, UK or USA, wasting time on small behavioural issues and cultural quirks that are not being managed ... Wednesday, 20 January 2016
  8. Why Your Business Will Never Grow and What to Do About It

    Category: Blog/Hard Heads: The BPO Business Case

    ... you will end up hiring staff that only know the Filipino way of getting things done – as a result there are substantial cultural gaps. Whereas if you hire from a different talent pool - someone that is ... Tuesday, 01 December 2015
  9. Does Your Business Use a Typewriter? We do!

    Category: Blog/Hard Heads: The BPO Business Case

    ... without stress or risk. We take away the compliance piece by hiring the staff on your behalf so you do not need to incorporate. We provide the facilities, manage the behaviours and cultural subtleties ... Monday, 23 November 2015
  10. Why I Offshored Myself to the Philippines

    Category: Blog/A Virtual Experience

    ... school classes and University degrees not focusing on rote learning tedious details and tasks. Instead they could focus on managing international teams, cross-cultural differences, nurturing a global perspective ... Monday, 16 November 2015
  11. How Filipino Values Are Demonstrated at Work [Part 2]

    Category: Blog/Practical Guide

    This is the second article on the Filipino Work Values Scale. It’s a tool that reflects Filipino culture and cultural values and can be used to provide HR specialists with a framework to understand ... Friday, 02 October 2015
  12. The Common Mistakes that Come with Outsourcing Work Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ...  Thinking that if the work can be done in Australia, then it must be able to be done in the Philippines Given that the Philippines is very culturally different compared to Australia, some roles are ... Monday, 21 September 2015
  13. Is the Philippines Safe for Foreigners?

    Category: Blog/Practical Guide

    ... light), and a cultural quirk, a lingering US influence, and to make people ‘feel’ secure. The idea of having people (guards) instead of technology (CCTV) is a recurring theme you will see all over the ... Friday, 18 September 2015
  14. How Filipino Values Are Demonstrated at Work [Part 1]

    Category: Blog/Practical Guide

    ... pride in it. Here's where the Filipino Work Values Scale can prove useful. It's a tool that reflects Filipino culture and cultural values and can be used to provide HR specialists with a framework to ... Friday, 11 September 2015
  15. Harnessing the Benefits of Workplace Diversity

    Category: Blog/Practical Guide

    Cultural diversity is a reality in many outsourcing companies, and because of this, companies are embracing diversity in the workplace by holding diversity workshops and similar activities. The most basic ... Friday, 28 August 2015
  16. How to Work With Filipinos when Outsourcing

    Category: Blog/Practical Guide

    It's important that cultural matters are not neglected when building business relationships, especially in the context of offshoring and outsourcing. Cultural differences have an impact on how companies ... Wednesday, 26 August 2015
  17. Is there a Middle Management Skill Gap in the Philippines? [Part 3]

    Category: Blog/On The Ground In The Philippines

    ... and how these issues impact on the lack of skilled middle managers. A chief reason here revolved around cultural differences, and the miss-match between how a Western firm might expect a middle manager ... Tuesday, 25 August 2015
  18. Be Hands-On When Hiring Virtual Staff

    Category: Blog/Practical Guide

    Many challenges can arise from working with virtual employees from diverse countries and cultures. Beyond the cultural differences, there is negotiating such employment basics as salary, schedule, and ... Monday, 17 August 2015
  19. How to handle the effects of typhoons when outsourcing to the Philippines?

    Category: Blog/Hard Heads: The BPO Business Case

    ... the professionalism and productivity of their teams – making sure that there is a cultural alignment across their teams both at home and in the Philippines. By matching expectations and placing everyone ... Tuesday, 11 August 2015
  20. Successful Outsourcing is About Picking a Good Partner

    Category: Blog/Practical Guide

    ... with cultural alignment and compatibility. Flat Planet is an Australian virtual staffing company that can guarantee its partners and clients that their expectations can and will be met. We ensure that ... Tuesday, 11 August 2015

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