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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... for Development Studies (PIDS), released its Policy Notes in January 2017 detailing why the country is a viable option for the growing Australian SME sector. According to PIDS, one of the biggest advantages ... Wednesday, 08 February 2017
  2. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... What I like about the country and its people is that they mirror the Filipino value of hospitality. They’re very warm towards guests, and they also have a similar Filipino habit of making people feel welcome ... Wednesday, 08 February 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... remittances, the country’s traditional source of foreign exchange, with more foreign revenue. The World Bank estimates that by 2020 it could provide 2.6 million jobs and revenues of at least $50 million. ... Thursday, 12 January 2017
  4. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... of times. Once again, I found myself captivated by the beauty of the country and its people. From the busy streets of the CBD to the relaxing view of Darling Harbour, Sydney is simply an amazing city. ... Monday, 07 November 2016
  5. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... Office for publication. The DPA was established to build trust in the country’s ICT systems and ensure every Filipino benefits from it and does not fall victim to data use negligence and online abuse. ... Thursday, 20 October 2016
  6. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... residents to live well without costing the earth. This may come as a surprise to many Filipinos, or even non-Filipinos, given that the country is embroiled in volatile politics, substandard infrastructure, ... Wednesday, 19 October 2016
  7. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... country, but knowing which one makes all the difference. The Philippines has been consistently ranking in the top Business Process Outsourcing (BPO) destinations in the world, and is becoming the regional ... Tuesday, 11 October 2016
  8. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... in broadband penetration. Affordability and accessibility is an issue in the country as the current broadband penetration rate is only at 11%, with pricing cited as the main reason for the low subscription ... Monday, 26 September 2016
  9. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... are not wont to say that they have money to spend as they value simplicity, frugality, and prudence instead of volunteering their resources to the public. Valuing humility mirrors the country’s Catholic ... Thursday, 01 September 2016
  10. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... multipliers. The industrial revolution eventually pulled the country out of poverty and the Luddite resistance diminished. As a company, Flat Planet believes that new technology such as AI should not be ... Wednesday, 31 August 2016
  11. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... than if the job stayed domestically. Any improvement would be welcome in any company, and sometimes it means migrating the job into another country to give it room to grow, allowing your company to continue ... Tuesday, 23 August 2016
  12. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... and offshoring will be the biggest business trends in 2016, and something CEOs and CFOs will have to pay attention to. Once you’ve done your research, and decided which country and company to offshore ... Tuesday, 16 August 2016
  13. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    ... worry about job opportunities or workforce shortage in the country. An initial fear among businesses in the Philippines was that there will be no graduate job seekers between 2020 and 2021. While the ... Tuesday, 16 August 2016
  14. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... And this is just on the way to work! The Philippines is the second most populous country in Southeast Asia, and 50% of its 88 million population live in urban areas. Consequently, the transport sector ... Friday, 05 August 2016
  15. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    ... from the north to the south, leaving trails of flood and devastation in the country. Even though Metro Manila is protected from many winds by a ring of mountains, the city naturally tends to be flooded. ... Monday, 01 August 2016
  16. New President Duterte Driving Change in the Philippines

    Category: Blog/On The Ground In The Philippines

    ... an iron fist in abolishing the rampant drug use in the country, he assured that his administration will be distinguished by clean and transparent governance. The crux of his address was to uphold the comfort ... Tuesday, 26 July 2016
  17. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... in the country because he was not into the technical aspect of architecture. “I enjoyed the creative side of the course – the aesthetics of architecture; but the part that involved engineering and math? ... Friday, 03 June 2016
  18. Reap the Benefits of Offshoring

    Category: Blog/Impact

    ... partner involved who maintains the facilities remotely.  In in-house offshoring, a company based in one country establishes offices in other countries. Many small and medium enterprises that have tried ... Wednesday, 20 April 2016
  19. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    ... ethical and fair. Here are a few short rules we can use to guide us. Don’t pay below standard wages It would be best to use the minimum wage in your own country as a guideline.  As employers, we ... Thursday, 14 April 2016
  20. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... and the relentless pursuit of professionalism pays off. Mai was born and raised in Calbayog, Samar, one of the country’s poorest regions. Her father Rolando worked as a driver for the regional electricity ... Thursday, 07 April 2016

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