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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    ... for a wide range of mid-market businesses, understands this concern and endeavors to eliminate business and operational risks through its own custom built and recently revamped app, Flat Planet iNSIGHT. ... Wednesday, 21 June 2017
  2. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... in the Philippines for a contact center job are about eight times lower than in Australia. Flat Planet, an Australian company that connects businesses to high-value talent in the Philippines, has directly ... Wednesday, 08 February 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... who are able to make impactful changes for their businesses by creating efficiencies that positively affect their growth. The BPO industry has given the Philippines new opportunities, and a new set of ... Thursday, 12 January 2017
  4. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... industries. As the Philippines is an excellent location to extend their businesses, the BPO industry has nothing to fear, and it can look forward to an immediate future marked by unwavering progress and ... Monday, 09 January 2017
  5. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... was founded in 2010 and has been ranked by the BRW for three years. The company’s aim has always been to connect businesses to high-value, professional Filipino talent, with a dual purpose of purveying ... Tuesday, 22 November 2016
  6. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... potential customers value our commitment to helping them effectively and efficiently run their businesses. As Flat Planet’s Client Services Manager, I am proud to be an ambassador of Filipino culture and ... Monday, 07 November 2016
  7. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    ... an excellent option that you may take as it is a solution that will eliminate problems and headaches from the in-house payroll process. There are numerous compensation and benefits rules that businesses ... Tuesday, 25 October 2016
  8. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... of international clients. Filipinos hit the ground running because they have high comprehension and articulation capabilities, especially for contact centres. In many other businesses such as web development, ... Tuesday, 11 October 2016
  9. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    Most businesses have adapted to new technological innovations in the workplace, one of them being the cloud. Cloud computing involves a platform accessible through the Internet, allowing certain tasks ... Tuesday, 20 September 2016
  10. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    More and more businesses are turning to offshoring to maintain optimum operations. Research from Macquarie Securities estimated that about four in every ten Australian companies have expanded offshore ... Tuesday, 23 August 2016
  11. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    As the Philippines undergoes a drastic overhaul of its education system, many Filipinos and businesses raise their concerns about how this will affect the Philippine workforce and the IT-BPO industry in ... Tuesday, 16 August 2016
  12. How Social Media Engagement Benefits Your Business

    Category: Blog/Hard Heads: The BPO Business Case

    ... having a strong online presence and network is a must.   Social media is more than just a buzzword and a passing fad—it has become a realm of its own that helps businesses and companies in marketing ... Wednesday, 03 August 2016
  13. Typhoon Season Begins in the Philippines

    Category: Blog/Practical Guide

    ... Work and businesses come to a halt, and many low-lying areas across the city are heavily affected, such that residents may be forced to evacuate their homes and settle in camps. The Philippines endured ... Monday, 01 August 2016
  14. Market Your Business In Your Own Unique Way

    Category: Blog/Practical Guide

    What do the stories of successful small business owners have in common? They are all unique to the circumstances of the businesses or the business owners themselves. This gives truth to the opinion ... Tuesday, 31 May 2016
  15. Manage Virtual Employees and Teams for Better Output

    Category: Blog/Hard Heads: The BPO Business Case

    There have been many reports and studies about the feasibility and effectiveness of virtual teams when they’re managed well.  Small businesses, in particular, greatly benefit from outsourcing/offshoring ... Wednesday, 18 May 2016
  16. Tips for Business Owners

    Category: Blog/Impact

    Small businesses are the backbone of any economy, and as such, efforts should be made to help them become strong  so they can flourish. Here are some tips on how small businesses can strengthen ... Wednesday, 11 May 2016
  17. Reap the Benefits of Offshoring

    Category: Blog/Impact

    All businesses regardless of whether they’re big or small are always under pressure to beat the competition and get more customers. One way to do this is if businesses can provide their customers with ... Wednesday, 20 April 2016
  18. Consider Your Outsource Provider as Your Partner

    Category: Blog/Practical Guide

    Offshoring or outsourcing has many benefits for companies, especially small businesses. Still, using an offshoring model that works for you cost-wise entails responsibilities. When it comes to outsourcing, ... Thursday, 14 April 2016
  19. Using Social Media to Expand Your Business

    Category: Blog/Impact

    ... Fail to Maximize the Internet Specifically to Australian businesses, it was reported in Tech startup Netstripes’ State of the Nation – 2016 Small Business Engagement in Australia, that only  22 percent ... Wednesday, 06 April 2016
  20. Email Marketing Is Still King

    Category: Blog/Impact

    Many small businesses take advantage of email marketing as a way to reach out to more people and turn them into clients.  The trick is to maximize email marketing and make our email and newsletter campaigns ... Tuesday, 22 March 2016

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