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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    For years now, the Philippines has maintained its reputation as the Business Process Outsourcing (BPO) capital of the world because of low labor costs and high quality labor force. The Philippine Institute ... Wednesday, 08 February 2017
  2. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... in finance. Coming into Flat Planet, Eileen had sensible expectations about working in a Business Process Outsourcing (BPO) organisation, and is glad to have gained a better view and appreciation of the ... Wednesday, 08 February 2017
  3. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    One of the Philippines’ major economic drivers is the Business Process Outsourcing (BPO) industry, which provides 1.3 million jobs and $25 billion in revenue. In 2017, the industry is expected to exceed ... Thursday, 12 January 2017
  4. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect ... Monday, 09 January 2017
  5. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... for our outstanding business growth. As an Australian-based company with operations in Manila, Flat Planet is the only Philippine outsourcing company that has been part of the esteemed list. Flat Planet ... Tuesday, 22 November 2016
  6. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... achieving their business goals. Although I get to confirm how our clients see our staff and our company via phone or Skype calls, or when they request to expand their teams, or when they refer us to their ... Monday, 07 November 2016
  7. Benefits of Outsourcing Payroll

    Category: Blog/Hard Heads: The BPO Business Case

    Payroll plays a crucial part of your business as it’s the way to reward and retain employees for the work that they do for your company. It can be a tedious task because it takes a lot of time to accomplish, ... Tuesday, 25 October 2016
  8. Experience Over Youth

    Category: Blog/Practical Guide

    ... benefit business operations. While there are great advantages to hiring younger staff, such as their affordability, there are also advantages to considering older and seasoned staff for your company. Wisdom ... Monday, 24 October 2016
  9. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... amounts of information from different types of traditional and digital transactions and activities. And there is big business in harvesting these data to interpret and monetize trends and patterns for ... Thursday, 20 October 2016
  10. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... that carries over to the workforce, essentially creating that resilient business environment that clients love about Filipinos. Photos from PhilNews and Youtube.  ... Wednesday, 19 October 2016
  11. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    Choosing the offshore site for your business may be one of the most important decisions you will make for your business. There is a huge risk in transferring some of your company’s operations to another ... Tuesday, 11 October 2016
  12. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... the Dusit Thani Manila. Our Business Improvement Manager, Derek Stewart represented Flat Planet to talk about how the company harnesses technology in attracting and managing millennials. The 100+ audience ... Tuesday, 04 October 2016
  13. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... rate—at least $18 per month, which is almost four times more expensive than the global average of $5.20. Pricing in the new broadband project has not been announced. BPO Growth The Business Process ... Monday, 26 September 2016
  14. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    Most businesses have adapted to new technological innovations in the workplace, one of them being the cloud. Cloud computing involves a platform accessible through the Internet, allowing certain tasks ... Tuesday, 20 September 2016
  15. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    Virtual is the new realm for business. For any team in a traditional office environment establishing trust can already be a challenge, and that challenge is even greater for teams whose members are scattered ... Thursday, 15 September 2016
  16. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... on behalf of our clients, and what we feel would improve the entire experience the most. It also makes it easier to quickly convey information across multiple staff inside your business who require visibility. ... Tuesday, 06 September 2016
  17. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... Americans, and Japanese, and these colonizers have certainly made an impact on how Filipinos think and behave up to the present. The Philippines is now known as one of the largest hubs for Business Process ... Thursday, 01 September 2016
  18. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    Automation has been a prominent buzzword in the Business Process Outsourcing (BPO) industry in the Philippines this past year, mostly because it has incited fear about job security, especially in the contact ... Wednesday, 31 August 2016
  19. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    More and more businesses are turning to offshoring to maintain optimum operations. Research from Macquarie Securities estimated that about four in every ten Australian companies have expanded offshore ... Tuesday, 23 August 2016
  20. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... and offshoring will be the biggest business trends in 2016, and something CEOs and CFOs will have to pay attention to. Once you’ve done your research, and decided which country and company to offshore ... Tuesday, 16 August 2016

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