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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... These Australian SMEs are also given a chance to gain expertise in business operations in the Philippine context, as well as a chance to shift to other offshoring models such as local incorporation, in ... Wednesday, 08 February 2017
  2. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    Eileen, the new leader of the Finance team of Flat Planet, just joined the company in January 2017. She has a degree in Accountancy, an MBA, and is also a CPA who has amassed more than a decade of experience ... Wednesday, 08 February 2017
  3. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... leaders. It would be ideal to have video chats so everyone can put faces to the names they work with so they can have more meaningful workplace connections. These meetings would also allow everyone to ... Wednesday, 18 January 2017
  4. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    ... initially talked about bringing back jobs to America but nothing happened as these decisions are made by business leaders. Having BPO hubs in cities outside of Manila would also bolster the industry as ... Monday, 09 January 2017
  5. Flat Planet Wins Its Third BRW Fast 100 Award!

    Category: Blog/A Virtual Experience

    ... a high degree of added value to our clients beyond mere arbitrage by focusing on providing world-class performance and productivity from our brilliant Filipino staff. “This award is also an illustrious ... Tuesday, 22 November 2016
  6. The Philippines’ Top National Concerns

    Category: Blog/On The Ground In The Philippines

    ...  Similarly, Pulse Asia also published the results of their nationwide survey on the trust ratings of top national government officials and institutions. President Rodrigo Duterte earned an approval rate ... Monday, 14 November 2016
  7. Client Services Manager Visits Sydney

    Category: Blog/A Virtual Experience

    ... clients face to face is an opportunity for me to test whether we, as a company, have created strong relationships with them. It is also a testament to how effective we are in partnering with clients towards ... Monday, 07 November 2016
  8. Experience Over Youth

    Category: Blog/Practical Guide

    ... benefit business operations. While there are great advantages to hiring younger staff, such as their affordability, there are also advantages to considering older and seasoned staff for your company. Wisdom ... Monday, 24 October 2016
  9. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... humble and modest life is a guiding principle. This could also be a defining factor for the top three happiest countries, Costa Rica, Mexico, and Colombia, which are also largely Catholic nations. Third, ... Wednesday, 19 October 2016
  10. Thrive in the BPO Hub of Asia

    Category: Blog/Hard Heads: The BPO Business Case

    ... accounting, and healthcare, the Philippines has established expertise that foreign companies are able to trust. The Philippines is also a cost-effective place to establish businesses in. This does not ... Tuesday, 11 October 2016
  11. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... also very easy to copy, and not a defensible competitive advantage, whereas a strong workplace culture is very hard to replicate at all, and especially not quickly. The Forgotten Millennials Derek ... Tuesday, 04 October 2016
  12. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... the story of the company from the perspective of the senior leaders about its values. It could also include real-life examples from employees talking about how the values speak to them personally, and ... Wednesday, 28 September 2016
  13. Philippines’ Broadband Improvement Set to Benefit BPOs

    Category: Blog/Impact

    ... Philippines has been reaping economic benefits despite the slow broadband speed and access to Internet. Studies by the World Bank also indicated that national GDP expands by 1.38% for every 10% increase ... Monday, 26 September 2016
  14. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... on demand as the number of people accessing it increases or decreases. It can also be accessed anywhere as long as there is a stable Internet connection, allowing for smooth operations and business continuity ... Tuesday, 20 September 2016
  15. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... During team meetings, allow a few minutes for the group to talk about anything apart from work—not all conversations in the office should be about work. You can also encourage having an online group chat ... Thursday, 15 September 2016
  16. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... the staff’s families for supporting their careers at Flat Planet. It was also about recognizing the staff’s efforts and sacrifices in keeping their families together. A lot of our staff are bread winners, ... Friday, 09 September 2016
  17. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    ... on behalf of our clients, and what we feel would improve the entire experience the most. It also makes it easier to quickly convey information across multiple staff inside your business who require visibility. ... Tuesday, 06 September 2016
  18. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... only be there for five minutes. They bring out their prized household materials so guests feel at ease. The whole family also joins the gathering, letting guests feel that everyone within their household ... Thursday, 01 September 2016
  19. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    ... their workforce early to offset the job loss. He also added that augmented intelligence has no limitations as the technology being imported from Silicon Valley gets smarter each day. Transcription machine ... Wednesday, 31 August 2016
  20. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    ... today’s advanced technology and highly competent global talent, it also benefits smaller companies. As this trend continues to flourish, maybe you’ve been thinking of offshoring some components of your ... Tuesday, 23 August 2016

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