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  1. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... seen the advantages of Australian companies investing in the Philippines. There have been accounts with Flat Planet wherein a client only had one position offshored to the Philippines, but after seeing ... Wednesday, 08 February 2017
  2. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... Filipinos to fly overseas in search of high-paying jobs, essentially expanding the middle class. Outsourcing in the Philippines started to gain traction after the 2009 Global Financial Crisis as American ... Thursday, 12 January 2017
  3. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... millennials still live with their parents until they get married (or even afterwards), even if they have the means to live independently. This is just one example of how different the attitudes can be ... Tuesday, 04 October 2016
  4. Flat Planet Launches Android App

    Category: Blog/On The Ground In The Philippines

    We have some big news, that after the successful launch of our iPhone App earlier in the year, we are launching the Android version, called “Flat Planet iNSIGHT.” A key aspect of outsourcing goes ... Tuesday, 06 September 2016
  5. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... of Filipinos ring clear. 1. Hospitality After being colonized for hundreds of years, at their best the Filipinos have mastered the art of being consummate hosts to foreign visitors. Filipinos today ... Thursday, 01 September 2016
  6. Encourage Employees to Increase Their Own Productivity

    Category: Blog/Impact

    ... the average employee spends 11 minutes focused on work before becoming distracted, but needs 25 minutes to be able to return to the task afterwards?   That’s a lot of wasted time!  The average employee ... Monday, 06 June 2016
  7. Live Chat Support Staff is a Tattoo Artist After Work Hours

    Category: Blog/A Virtual Experience

    ... Not so much,” he said.  He quit the course after three years and took a course in fine arts. After college, he ended up working in the Ninoy Aquino International Airport (NAIA) in different capacities. ... Friday, 03 June 2016
  8. Manage Virtual Employees and Teams for Better Output

    Category: Blog/Hard Heads: The BPO Business Case

    ... teams to rest assured that when their virtual staff do not immediately reply to their email or calls, it doesn’t immediately mean that they’re neglecting work or goofing off.  Virtual staff, after all, ... Wednesday, 18 May 2016
  9. A Story of Resilience and Commitment to Hard Work

    Category: Blog/A Virtual Experience

    ... a contractual sales representative for a local telecoms firms, but she quit after two weeks because what she spent on her fare and food was more than what she earned. With the intent to eventually return ... Thursday, 07 April 2016
  10. Get Ready to Hear the Sound of Flat Planet

    Category: Blog/A Virtual Experience

    ... hour and a half three times a week after work, and they’ve been doing so for the past month or so in preparation for an upcoming Flat Planet event. They were all “discovered” during previous events when ... Monday, 14 March 2016
  11. Flat Planet Launches iPhone App

    Category: Blog/On The Ground In The Philippines

    We have some big news, that after many months of planning and preparation, we are launching our own iOS app, called “Flat Planet iNSIGHT.” A key aspect of outsourcing goes beyond cultural differences ... Tuesday, 08 March 2016
  12. Help Your Company Prevent Serious Accounting Mistakes

    Category: Blog/Impact

    Many small companies and businesses are vulnerable in their early years. After all, they’re still finding their footing in the market, accumulating customers and clients, and generally trying to get ... Thursday, 18 February 2016
  13. Biggest Difference Between Australia and the Philippines

    Category: Blog/Hard Heads: The BPO Business Case

    ... after living here for a while I was struggling to justify paying a higher price for something, my mind was anchored on the mouth-watering low price I heard. When I questioned the price I was reminded gently ... Tuesday, 09 February 2016
  14. Mr. and Ms. Flat Planet 2016 and Setting Goals

    Category: Blog/A Virtual Experience

    ... the crown and that it had been her dream to become Ms. Universe since she was a little girl. After twice failing to become the Philippines’ representative to the most popular beauty pageant in the world, ... Monday, 25 January 2016
  15. Can Impatience Create Successful Outsourcing?

    Category: Blog/Hard Heads: The BPO Business Case

    ... join the next queue. This was a separate line to pay the tax on the ticket. After completing the second transaction I went inside the waiting area. I was informed I needed to line up again, to get my seat ... Wednesday, 20 January 2016
  16. He Became a Japanese Language Speaker “By Accident”

    Category: Blog/A Virtual Experience

    After working for nine years in Japan and an intensive two-year scholarship learning Nihongo, Flat Planet’s Ramil is more than qualified to accomplish his daily tasks as a profiler for one of the company’s ... Monday, 04 January 2016
  17. A Dazzling Event: The “Bedazzled!” Flat Planet Christmas Party 2015

    Category: Blog/A Virtual Experience

    ... bravo! Jenn and Derek stood as the event’s hosts and made sure that the audience was entertained before and after numbers that alternated between lively song numbers performed by the invited band and ... Monday, 14 December 2015
  18. Maintaining Good Business Relationships with Clients

    Category: Blog/Impact

    ... client, you engage in a relationship that you hope will help the business in the long run and contribute to its growth. These business relationships do not stop after new accounts are opened; not even ... Monday, 23 November 2015
  19. Have you got a mate in the Philippines?

    Category: Blog/Hard Heads: The BPO Business Case

    ... country shortly thereafter. If you previously did not know, the Philippines is the 103rd easiest country in the world to do business in – from a compliance point of view. Australia is ranked 10th. If ... Tuesday, 10 November 2015
  20. APEC Summit in the Philippines to Bring More Benefits for Services and BPO Industries

    Category: Blog/Impact

    ... strong possibility that after the APEC Summit, these benefits will increase. Foreign investors already enjoy exemptions on local tax and permits, duty-free import of capital equipment, permanent residence ... Friday, 06 November 2015

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