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  1. Why We Built Our Own Staff Management App

    Category: Blog/Practical Guide

    ... daily information about their Flat Planet employees, in the palm of your hand, no matter where you are in the world.       The custom-designed technology addresses client concerns ... Wednesday, 21 June 2017
  2. How the Philippines Remains Attractive to Australian Investors

    Category: Blog/Hard Heads: The BPO Business Case

    ... in the Philippines for a contact center job are about eight times lower than in Australia. Flat Planet, an Australian company that connects businesses to high-value talent in the Philippines, has directly ... Wednesday, 08 February 2017
  3. Head of Finance Always on the Grind

    Category: Blog/A Virtual Experience

    ... in finance. Coming into Flat Planet, Eileen had sensible expectations about working in a Business Process Outsourcing (BPO) organisation, and is glad to have gained a better view and appreciation of the ... Wednesday, 08 February 2017
  4. Five Tips to Effectively Manage Your Virtual Team

    Category: Blog/Practical Guide

    ... questions about your capabilities in delegating work, or if you’re causing more confusion than clarifications as the leader of your team. The following are suggestions for managing your virtual team as ... Wednesday, 18 January 2017
  5. How the Outsourcing Industry Disrupted the Philippine Middle Class

    Category: Blog/Impact

    ... are proficient in the English language, BPO companies have expanded into the provinces such as Iloilo, Cebu, Davao, and Laguna. Today there are about 800 call centre companies in the Philippines, contributing ... Thursday, 12 January 2017
  6. Philippine BPO Sector Still an Economic Constant

    Category: Blog/On The Ground In The Philippines

    Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect ... Monday, 09 January 2017
  7. Big Data Could Spell Big Business in the Philippines

    Category: Blog/Impact

    ... business. Henry Aguda, former Globe Telecom Chief Information Officer said that 10 million jobs could be created in the big data space in five years. Statistics say that there are currently about 40 ... Thursday, 20 October 2016
  8. The Enduring Happiness of the Filipino

    Category: Blog/On The Ground In The Philippines

    ... that carries over to the workforce, essentially creating that resilient business environment that clients love about Filipinos. Photos from PhilNews and Youtube.  ... Wednesday, 19 October 2016
  9. The Role of Technology in Attracting and Managing Millennials

    Category: Blog/A Virtual Experience

    ... the Dusit Thani Manila. Our Business Improvement Manager, Derek Stewart represented Flat Planet to talk about how the company harnesses technology in attracting and managing millennials. The 100+ audience ... Tuesday, 04 October 2016
  10. Creating a Culture of Transparency

    Category: Blog/Practical Guide

    ... informing the workforce about them. These would be the foundation that tells them what kind of company they are working for, and guides their appropriate behavior in the office. Strong companies are ones ... Wednesday, 28 September 2016
  11. Elevate Your Business Using the Cloud

    Category: Blog/Hard Heads: The BPO Business Case

    ... of access. At Flat Planet, we are all about innovating processes to streamline operations. Each team in the company uses at least one form of cloud service as part of their everyday tools at work. As ... Tuesday, 20 September 2016
  12. Build and Foster Trust in Your Virtual Team

    Category: Blog/Practical Guide

    ... During team meetings, allow a few minutes for the group to talk about anything apart from work—not all conversations in the office should be about work. You can also encourage having an online group chat ... Thursday, 15 September 2016
  13. Flat Planet Family Day 2016

    Category: Blog/A Virtual Experience

    ... the staff’s families for supporting their careers at Flat Planet. It was also about recognizing the staff’s efforts and sacrifices in keeping their families together. A lot of our staff are bread winners, ... Friday, 09 September 2016
  14. Why Filipinos Make Excellent Employees

    Category: Blog/On The Ground In The Philippines

    ... upbringing, with the Filipinos emulating the persona of Jesus. In a professional setting, Filipinos tend to humbly recoil from attention brought about by compliments and accolades. This indicates that ... Thursday, 01 September 2016
  15. The Philippines and the Imminent Automation Shift

    Category: Blog/Impact

    Automation has been a prominent buzzword in the Business Process Outsourcing (BPO) industry in the Philippines this past year, mostly because it has incited fear about job security, especially in the contact ... Wednesday, 31 August 2016
  16. The Right Time to Offshore

    Category: Blog/Hard Heads: The BPO Business Case

    More and more businesses are turning to offshoring to maintain optimum operations. Research from Macquarie Securities estimated that about four in every ten Australian companies have expanded offshore ... Tuesday, 23 August 2016
  17. Car Enthusiast Fulfills His Dreams at Work

    Category: Blog/A Virtual Experience

    Anyone who knows Mike knows that he’s the biggest car enthusiast. When you hear him talk about four-wheel drives and how specific car parts work, you realize his vast expanse of auto knowledge is more ... Monday, 22 August 2016
  18. What to Ask When Interviewing Offshore Candidates

    Category: Blog/Practical Guide

    ... that a candidate has experience working for a virtual office tells you their knowledge about this particular working arrangement. They may have an edge as they may have little adjusting to do and can easily ... Tuesday, 16 August 2016
  19. Philippine K-12 Education System Set to Boost IT-BPO Industry

    Category: Blog/Impact

    As the Philippines undergoes a drastic overhaul of its education system, many Filipinos and businesses raise their concerns about how this will affect the Philippine workforce and the IT-BPO industry in ... Tuesday, 16 August 2016
  20. The Struggling Philippine Transportation Infrastructure

    Category: Blog/On The Ground In The Philippines

    ... its hull. It is powered by electricity, runs on rails, and is big enough to accommodate 300 passengers and replace about 40 conventional buses on the road. While it was only a test run for brake and power ... Friday, 05 August 2016

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