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Practical Guide

Why We Built Our Own Staff Management App

Wednesday, 21 June 2017 11:25

In the outsourcing industry, the success of managing an offshore team hinges heavily on transparency and constant communication between all stakeholders on both sides.

The lack of personal, physical interaction can seem daunting and may widen any gaps, creating bigger misunderstandings and conflicts, if there are no processes for remote supervision and communication.

Flat Planet, as the partner-of-choice for a wide range of mid-market businesses, understands this concern and endeavors to eliminate business and operational risks through its own custom built and recently revamped app, Flat Planet iNSIGHT. As well as our seven years of experience in managing hundreds of employees in the Philippines, and dozens and dozens of bespoke client engagements.


Five Tips to Effectively Manage Your Virtual Team

Wednesday, 18 January 2017 15:27

Offshoring specific functions of your company has clear benefits, but it’s easy to get stuck between conflicting time zones, and language and cultural barriers. These challenges should force you to ask questions about your capabilities in delegating work, or if you’re causing more confusion than clarifications as the leader of your team. The following are suggestions for managing your virtual team as intelligently and efficiently as possible.


Experience Over Youth

Monday, 24 October 2016 16:21

There are many companies that believe hiring younger employees over experienced ones is wiser—they perceive younger individuals as energetic, people pleasers, and sources of fresh perspectives that can benefit business operations. While there are great advantages to hiring younger staff, such as their affordability, there are also advantages to considering older and seasoned staff for your company.


Creating a Culture of Transparency

Wednesday, 28 September 2016 13:38

“Sunlight is the best of disinfectants,” according to U.S. Supreme Court Justice Louis D. Brandeis, and in the workplace, this rings true in the form of the professional relationship between employer and employees.

A company that cultivates transparent working relationships can enjoy high productivity, employee satisfaction, low turnover rate, and a stronger office culture. As the leader of your company or team, there are a few important things you can do to realize your ideal office culture.


Build and Foster Trust in Your Virtual Team

Thursday, 15 September 2016 10:27

Virtual is the new realm for business. For any team in a traditional office environment establishing trust can already be a challenge, and that challenge is even greater for teams whose members are scattered across the globe. As individuals can come from various countries, cultures, and work experiences, there is an increased chance for misunderstandings among the team.

Working with a virtual team doesn’t have to mean being stuck in an atmosphere of suspicion; every working team needs trust at the core of its operations. Trust cannot be measured or gauged as easily as when you are in constant personal interactions with team members. Given the limited opportunities for interaction, there are a few important things you can do to instill trust as the leader of your team.


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