Monday, 09 January 2017 15:06
Concerns about the Philippines’ business process outsourcing (BPO) industry slowing down under the governance of political outsiders—the Philippines’ President Rodrigo Duterte and the US’ President-Elect Donald Trump—have been shrugged off by economic experts. During a macroeconomic briefing by First Metro Investment Corp. on January 5, 2017, Bernardo Villegas from the University of Asia and the Pacific said that Philippine BPO industry is still an “area of certainty” despite strained US-Philippine relations in late 2016, and recent pronouncements of President-Elect Trump on bringing jobs back to the United States.
Monday, 14 November 2016 10:43
Pulse Asia Research, Inc.’s Ulat ng Bayan, published on October 2016, presented its findings on the most pressing issues in the Philippines, and performance ratings of the Duterte administration on specific matters. The survey, taken from September 25 to October 1, 2016, was meant to indicate what certain national and local issues the administration should address based on civilian opinion. It revealed that nearly half of Filipinos (46% of the sample of 1,200 respondents) consider the increase in worker salary as a top concern.
Wednesday, 19 October 2016 11:33
In August 2016, the Philippines was ranked as the 20th happiest place in the world by the Happy Planet Index (HPI) and the New Economics Foundation (NEF). The Index aggregates data culled from the Gallup World Poll, the United Nations, and the Global Footprint Network, and it aims to tell how well all nations are achieving long, happy, and sustainable lives, and inform nations of the possibility for their residents to live well without costing the earth.
This may come as a surprise to many Filipinos, or even non-Filipinos, given that the country is embroiled in volatile politics, substandard infrastructure, and poverty among other things. But objectively, the Philippines may be doing better than expected, out of the 140 countries included in the report.
Tuesday, 06 September 2016 18:37
We have some big news, that after the successful launch of our iPhone App earlier in the year, we are launching the Android version, called “Flat Planet iNSIGHT.”
A key aspect of outsourcing goes beyond cultural differences between client countries such as Australia, US or UK and the Philippines. It transcends salaries, IT infrastructure, location and all the other common points of discussion for people deciding whether or not to outsource. This unspoken topic is the transition for companies from a line-of-sight management to a remote team.
Thursday, 01 September 2016 13:33
The qualities that make Filipinos global, top-notch employees have been ingrained in their culture for centuries. The Philippines had been colonized three different times between 1521 and 1945 by the Spanish, Americans, and Japanese, and these colonizers have certainly made an impact on how Filipinos think and behave up to the present.
The Philippines is now known as one of the largest hubs for Business Process Outsourcing (BPO) in the whole world, and has garnered a respectable reputation for quality service to foreign clients. Whether it be in contact centers, or high-level positions, the laudable characteristics of Filipinos ring clear.
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