Home > Hard Heads: The BPO Business Case

Flat Planet Case Study TCG

(2011.425 kB)

According to TCG management, "Flat Planet team demonstrated sincerity in getting to know us and understanding our needs. They were very professional and attended to our requirements."

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Flat Planet Case Study IRD

(1939.122 kB)

Matt Skinner, Managing Director said "We went in with open eyes, and the experience has been overwhelmingly positive". "The education levels and quality of talent available was very attractive. The price point is particularly good and the communication levels of the talent are very strong."

Download
 

Flat Planet Case Study Ensemble

(3369.084 kB)

Paul Green, Head of Digital, said that he was happy about their experience with Flat Planet. "We got more than we expected. It was a positive response and productive working relationship."

Download
 

Flat Planet Case Study Cornerstone Digital

(2035.881 kB)

Michael Lam, Managing Director, initially had apprehensions about offshoring in the Philippines, but after partnering with Flat Planet, said "it is simply getting the right outsourcing partner and hiring model."

Download
 

Ethical Outsourcing - Creating Difference

(3411.797 kB)

Flat Planet presents its White Paper on Ethical Outsourcing and how there is more to doing business than just making money: it can also be about Creating Difference in the lives of others.

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Flat Planet Case Study: GPR Delher

(518.332 kB)

Rob Jordon, Director of GPR Delher expresses both pleasure and pain when it comes to his dealings with Flat Planet.

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FlatPlanet CaseStudy SQM Research

(480.57 kB)

When Louis Christopher, owner and Managing Director of SQM Research and Adviser Edge, first heard about Flat Planet he was a little bit unsure.

No doubt the proposal was compelling.

Download
 

FlatPlanet The Development of the Global Talent Pool

(142.91 kB)

We live in an exciting time. Globalization has opened the door to global markets for business everywhere. But markets of course are two sided – the people in these markets not only buy – they also produce. On the back of decades of political, economic and technological development, a huge global talent pool is now open for business.

Download
 

Company Announcement

Why Australia is Going to Run Out of Workers (2016-07-28 07:35:24)

[Australian Financial Review] "Our modelling predicts that services will compromise an even greater proportion of the economy by 2030 (up 5 per cent to 77.3 per cent), due in part to increased health spending and new export opportunities in Asia."

"Businesses will need to adopt more flexible work arrangements as labour becomes harder to find."

 

Australian Virtual Talent Company Flat Planet Celebrates Five Years (2015-12-01 10:55:18)

We celebrated our fifth anniversary this November 27. Five years ago, Flat Planet CEO Chris Moriarty and Co-Founder and Managing Director Barlow took a massive leap of faith and established the company in Ayala Avenue, Makati.  

We thank everyone who has been part of our journey,” said Chris, emphasising how it was the combined effort of all the employees, the management team, clients and vendors that have enabled the business to grow and thrive.  

 


 

Flat Planet wins BRW Fast 100 Award 2015 (2015-10-21 06:15:42)

Leading Virtual Talent company Flat Planet has been recognised as one of the fastest growing companies in Australia, in the Business Review Weekly BRW Fast 100 2015.’ Flat Planet was ranked 36th. This is the second year in a row that Flat Planet has received a BRW award, improving from last year’s position of 73rd.

 

Australia’s Top 100 fastest growing start-up companies have been revealed! (2014-10-27 06:15:25)

Flat Planet is a BRW Fast Starter company and is ranked 73rd on the 2014 list.

“We are now recognised as one of Australia’s top 100 fastest growing companies. BRW cites businesses that have demonstrated significant revenue growth during the 2013-2014 financial year”, says David Barlow, Co-Founder and Managing Director, Australia.

 

Small business secretly sending jobs offshore (2013-07-29 03:51:49)

Terrified of community criticism, but urgently seeking cost savings and new growth opportunities, an increasing number of small businesses are looking to send jobs offshore, according to CEO and co-founder of Flat Planet Chris Moriarty.

 

Flat Planet launches new corporate website (2012-09-05 05:43:25)

(Manila, Philippines, September 5, 2012) Flat Planet, Australia’s leading virtual talent company, announced the launch of its new corporate website (www.flatplanet.com.au). The site was conceptualized and developed by award-winning strategic marketing communications agency TeamAsia.

 

Flat Planet Case Study TCG

(2011.425 kB)

According to TCG management, "Flat Planet team demonstrated sincerity in getting to know us and understanding our needs. They were very professional and attended to our requirements."

Download
 

Flat Planet Case Study IRD

(1939.122 kB)

Matt Skinner, Managing Director said "We went in with open eyes, and the experience has been overwhelmingly positive". "The education levels and quality of talent available was very attractive. The price point is particularly good and the communication levels of the talent are very strong."

Download
 

Flat Planet Case Study Ensemble

(3369.084 kB)

Paul Green, Head of Digital, said that he was happy about their experience with Flat Planet. "We got more than we expected. It was a positive response and productive working relationship."

Download
 

Flat Planet Case Study Cornerstone Digital

(2035.881 kB)

Michael Lam, Managing Director, initially had apprehensions about offshoring in the Philippines, but after partnering with Flat Planet, said "it is simply getting the right outsourcing partner and hiring model."

Download
 

Ethical Outsourcing - Creating Difference

(3411.797 kB)

Flat Planet presents its White Paper on Ethical Outsourcing and how there is more to doing business than just making money: it can also be about Creating Difference in the lives of others.

Download
 

Flat Planet Case Study: GPR Delher

(518.332 kB)

Rob Jordon, Director of GPR Delher expresses both pleasure and pain when it comes to his dealings with Flat Planet.

Download
 

FlatPlanet CaseStudy SQM Research

(480.57 kB)

When Louis Christopher, owner and Managing Director of SQM Research and Adviser Edge, first heard about Flat Planet he was a little bit unsure.

No doubt the proposal was compelling.

Download
 

FlatPlanet The Development of the Global Talent Pool

(142.91 kB)

We live in an exciting time. Globalization has opened the door to global markets for business everywhere. But markets of course are two sided – the people in these markets not only buy – they also produce. On the back of decades of political, economic and technological development, a huge global talent pool is now open for business.

Download
 

Hard Heads: The BPO Business Case

How the Philippines Remains Attractive to Australian Investors

Wednesday, 08 February 2017 18:13

For years now, the Philippines has maintained its reputation as the Business Process Outsourcing (BPO) capital of the world because of low labor costs and high quality labor force. The Philippine Institute for Development Studies (PIDS), released its Policy Notes in January 2017 detailing why the country is a viable option for the growing Australian SME sector.

 

Benefits of Outsourcing Payroll

Tuesday, 25 October 2016 10:44

Payroll plays a crucial part of your business as it’s the way to reward and retain employees for the work that they do for your company. It can be a tedious task because it takes a lot of time to accomplish, and when you inevitable make miscalculations, your employees may consequently feel dissatisfied and unmotivated. On top of the occasional calculation errors, there are many tax and payroll regulations that you need to thoroughly understand. A mistake on either the classification of staff, tax deposits, and overtime payments, among others can be very costly when penalized. Outsourcing your payroll is an excellent option that you may take as it is a solution that will eliminate problems and headaches from the in-house payroll process.

   

Thrive in the BPO Hub of Asia

Tuesday, 11 October 2016 16:33

Choosing the offshore site for your business may be one of the most important decisions you will make for your business. There is a huge risk in transferring some of your company’s operations to another country, but knowing which one makes all the difference.

The Philippines has been consistently ranking in the top Business Process Outsourcing (BPO) destinations in the world, and is becoming the regional center of the industry. No longer considered as “The Sick Man of Asia” but as “The Next Asian Miracle,” The Philippines has been enjoying a robust economy built on foreign investments, especially by the BPO industry.

   

Elevate Your Business Using the Cloud

Tuesday, 20 September 2016 12:06

Most businesses have adapted to new technological innovations in the workplace, one of them being the cloud. Cloud computing involves a platform accessible through the Internet, allowing certain tasks and processes to be accessed and managed by authorized people, as opposed to programs that are anchored to a desktop.

We’ve relied on the cloud more in the past decade than ever. When we update our Facebook statuses, check our bank accounts through our smartphones, watch a movie on Netflix, or edit a Google doc on an iPad, we access data through the cloud. These activities have then since become embedded into our everyday lives because of the easy access and real-time results. But what are its benefits to businesses, especially to those that are just emerging?

   

The Right Time to Offshore

Tuesday, 23 August 2016 13:56

More and more businesses are turning to offshoring to maintain optimum operations. Research from Macquarie Securities estimated that about four in every ten Australian companies have expanded offshore in the past few years, achieving significantly better earnings since, having a higher growth rate overseas than when the business remained home. Offshoring is no longer just for large corporations—with today’s advanced technology and highly competent global talent, it also benefits smaller companies. As this trend continues to flourish, maybe you’ve been thinking of offshoring some components of your business to a third party provider.

   

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